Head of Digital Solutions

2 weeks ago

Loughborough, United Kingdom Investing in Women Full time

Are you an expert in driving digital transformations? Do you have strong leadership skills to drive continuous improvement?

Join this company as Head of Digital Solutions to lead their transformation and ensure their customers always stay ahead

This is a permanent role based in East Leake, offering hybrid working.

You'll be responsible for leading the strategic direction, development, and implementation of innovative digital solutions that drive business growth and transform the customer experience. You'll also lead the digital solutions team to identify opportunities for digital enhancements and innovations, manage the lifecycle of digital products and services, and align digital strategies to business objectives.

**What will you be doing?**
- Managing the digital product and service portfolios, fostering a culture of continuous improvement.
- Ensuring the successful execution of digital strategies to achieve measurable business outcomes.
- Managing the digital customer journey, ensuring the usability and accessibility of digital platforms, and continuously improving digital services and solutions based on customer feedback and analytics.
- Developing our online platforms and presence, including recommending consistent innovation for our websites.
- Managing the Product Information Management (PIM) system as a 'single source of truth' for product and specification data shared with customers.
- Identifying new data to be added to PIM to continually improve our data provision and competitive advantage.

**What will you need to be considered?**
- Strong background in digital transformation, exceptional leadership abilities, and a passion for driving customer satisfaction through cutting-edge digital experiences.
- Proven track record of successfully creating and implementing a digital change agenda.
- A wealth of experience in designing digital products and services that solve both conventional and complex business solutions.
- Superb interpersonal skills to generate buy-in to the digital roadmap across the business, with experience in leading an innovative team.
- Demonstrated passion for customer-centric, forward-thinking digital transformation.
- Deep expertise in delivering digital technologies using various methodologies.

**About Them**

They are part of a portfolio of brands that brings their full range of solutions and knowledge together all under one roof. This includes well-known brands in the industry.

**Are they an Inclusive Employer?**

They're working hard to be, and they're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense, or anything else that makes you, you

They understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision-making and innovation. So, whoever you are and whichever part of their business you join, you can be sure of a warm welcome with them.

**And what about flexibility?**

The world of work is changing, and they are open to new ways of working in order to attract talented people to their business. They understand that everyone has different needs and commitments. Therefore, they are very open to discussing any flexible requirement or need that you may have for this role. They can't guarantee to meet all requests for flexibility when they are recruiting, but they promise to listen.

**Job Type**: Permanent

Work Location: Hybrid remote in Loughborough

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