Night Supervisor

7 days ago

Edinburgh, United Kingdom Marriott International, Inc Full time

**Job Number** 22199687

**Job Category** Rooms & Guest Services Operations

**Location** Residence Inn Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Responsible for reception desk and guest services during the night.

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World at Residence Inn by Marriott.

  • Night Supervisor

    2 weeks ago

    Edinburgh, United Kingdom Marriott Hotels Resorts Full time

    DescriptionResidence Inn Edinburgh are on the look-out for a Night Supervisor to join our team!About us: We are a first-class location in the heart of the city! Our aparthotel has 107 rooms and is well suited for long-term business travellers and leisure guests. Spacious suites with full kitchens offer the comforts of the modern home while employees provide...

  • Night Supervisor

    2 weeks ago

    Edinburgh, United Kingdom Marriott International, Inc Full time

    **Additional Information** **Job Number**25165594 **Job Category**Rooms & Guest Services Operations **Location**Residence Inn by Marriott Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United Kingdom, EH3 9GG **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Residence Inn Edinburgh are on the look-out for a Night...

  • Night Reception Supervisor

    2 days ago

    Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full time

    Night Reception Supervisor-Four Points by Sheraton, Edinburgh Haymarket. At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create...

  • Night Supervisor

    2 weeks ago

    Edinburgh, United Kingdom Marriott International, Inc Full time

    **Job Number** 24110895 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Role: Night Supervisor** **Location: Residence Inn...

  • Night Reception Supervisor

    2 weeks ago

    Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full time

    Night Reception Supervisor - Four Points by Sheraton, Edinburgh Haymarket.At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create...

  • Night Front Desk Supervisor

    2 weeks ago

    City of Edinburgh, United Kingdom Cycas Hospitality UK Ltd Full time

    A leading hospitality company in Edinburgh is seeking a Night Reception Supervisor to ensure efficient hotel operations overnight. The role involves running the night audit, maintaining security checks, and supporting Front Office tasks. Ideal candidates will possess strong communication skills, a customer-focused attitude, and the ability to work alone...

  • Night Supervisor

    2 weeks ago

    Edinburgh, United Kingdom Residence Inn by Marriott Edinburgh Full time

    **VISA sponsorship not available with this role. You will be required to prove you have the right to work in the UK.** **The role**: A largely administrative role, responsible for completing reporting tasks related to concluding the days business. During a typical shift, you will be working as part of a team to also ensure all our guests feel welcomed,...

  • Nights Guest Experience Supervisor

    2 weeks ago

    Edinburgh, United Kingdom Marriott International, Inc Full time

    **Additional Information** **Job Number**25118287 **Job Category**Rooms & Guest Services Operations **Location**Residence Inn Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United Kingdom, EH3 9GG **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** **JOB SUMMARY** Serves as the property Night Supervisor oversees...

  • Cleaner/supervisor

    2 weeks ago

    Edinburgh, United Kingdom HQ3 services Full time

    Cleaner/supervisor required for multiple sites in Edinburgh. Must have previous cleaning experience. Salary range is £1,500 - £2,000 per month depending on experience. Shifts are night shift/early morning hours so must be able to reliably commute. Bonus scheme available for good performance. **Salary**: £1,500.00-£2,000.00 per...

  • Supervisor

    1 week ago

    Edinburgh, United Kingdom Nando's Full time

    We’re looking for the best talent to join our Nando’s team as Supervisors. What’s a Supervisor we hear you ask? Well, they’re the people in-between the management team and the Nandocas (what we call our team members) in the restaurant. A Supervisor helps in the running of the restaurant and learns the basics of what it’s like to be a Manager. Our...