Apprentice Administrator

Evolve Facility Services was established in 2010 and is one of the largest in-house service providers in the UK, with offices in Widnes, Liverpool, Manchester, Carlisle and County Durham.

We’re proud to be part of The Riverside Group family and look after around 80% of Riverside’s stock - that’s over 45,000 properties based across the North, Northwest, Northeast and Central regions of England.

Our Mission is to keep our customers’ homes safe, secure and well maintained - it’s what we do.

We’re now looking for an Apprentice Electrical Administrator to join our Electrical team in Widnes.

This is a fixed term position initially, from the successful applicant’s start date until the end of their apprenticeship.

**What’s in it for you**

An apprenticeship is a real job where you can gain experience in your chosen career and get paid while you learn. As an employee of Evolve, you’ll receive:

- Basic salary: £13,347.84 (salary is based on first year and will increase with age)
- 22 days’ annual leave, plus 8 UK bank holidays

You’ll be working Monday to Friday for 40 hours per week, from 8am - 5pm with a one-hour lunch break.

As part of your apprenticeship course, you’ll receive study time for at least 20% of your working hours. This could be at a local college in the Halton area, face-to-face or through online learning.

**What you’ll be doing**

Main duties and responsibilities will include:

- Supporting the day to day running of a busy team.
- Utilise Evolve’s IT system to undertake appointment planning, allocating property repair and maintenance works to Evolve Operatives and external contractors, monitoring and updating records accurately and promptly for works completed.
- Uploading documents
- Updating spreadsheets and IT systems
- Efficient and professional delivery of administrative processes
- Use of basic Microsoft packages, including Word, Excel and PowerPoint
- Liaise with customers, clients and work colleagues, primarily by telephone, to ensure property repairs and maintenance works are planned and carried out as required.
- Deal with the delivery and franking of post as required, ensuring it is distributed and collected correctly and that issues are promptly resolved.

You’ll also have the opportunity to provide administrative support to a number of other key functions in our business that will enable you to develop the skills required as part of your apprenticeship.

**What we’re looking for**

You’ll need 3 GCSEs including English and Maths at Grade C/4.
- Have a willingness to learn and take on new challenges
- Have a strong attention to detail and a high level of accuracy
- Be a great team player with the ability to work on own initiative
- Have strong all-round IT skills (including Excel)
- Have excellent communication skills

This is a great opportunity for someone who is looking to start their career journey in a role with lots of future potential.

We’re asking a lot from our new Apprentice Electrical Administrator, but this is a job that offers true satisfaction with the chance to develop in all regions of the business in addition to helping customers achieve job satisfaction.

If you’re the kind of person that wants to do a really great job and make a difference to our customers and colleagues, we think you’ll love it here.

We recognise that our colleagues are our greatest asset and want every single person to feel comfortable bringing their whole selves to work. We encourage diversity and are committed to creating an inclusive environment for all our colleagues.

**Job Types**: Full-time, Apprenticeship

Pay: £6.40 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Widnes: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 01/03/2025
Reference ID: EFS2077