Business Customer Service Representative
1 week ago
ROLE: Business Customer Service Representative
LOCATION: Darlington
PAY RATE: £20,500 Per Annum
HOURS: 37.5 hours, Full Time 5 days
SHIFT PATTERN: Monday to Friday, 08.00am-18.00pm
**REGISTRATION TAKES ONLY 9 MINUTES**
In return you will have the opportunity for progression within a reputable business with support and learning opportunities. A competitive salary, instant access to training portals, pension scheme and 28 days paid annual leave.
KEY SKILLS
- Knowledge of EE products, services, tariffs, processes and business rules
- Computer literacy and previous use of contact centre technology
- Excellent communication skills
- Specialist knowledge in specific areas such as technical, billing, contract, processes preferred.
- Negotiations skills for dispute resolution
NICE TO HAVE HOWEVER NOT ESSENTIAL
- Experience within business customer operations.
- Experience of customer service in a B2B contact centre environment
- A good understanding of the enabling infrastructure (systems, people and processes) essential to business customer operations.
REWARDS & BENEFITS
- Competitive pay rates/Pay progression - TBC per hour
- Full Paid Training
- Ongoing coaching and in role training
- Instant access to Blue Arrow training portal
- Auto enrolment in pension scheme
- 28 days paid holiday
APPLICATION REQUIREMENTS
- Proof of Right to work - Passport, Share Code or Birth Certificate
- Proof of Address dated in last 3 months - Utility Bill, Bank Statement
- Proof of National Insurance - NI Card, payslip or P60/P45
- DBS (processed by Blue Arrow - External not accepted)
-
Customer Service Representative
1 week ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Customer Service Representative** Do you currently work in, or have experience of providing great Customer Service? Are you keen to work in a vibrant, interesting, and expanding business? Northgate’s Customer Service Team is growing and we’re looking for passionate Customer Service professionals to join our team! **We offer**: - A starting salary...
-
Customer Service Representative
2 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Customer Service Representative** Do you currently work in, or have experience of providing great Customer Service? Are you keen to work in a vibrant, interesting, and expanding business? Northgate’s Customer Service Team is growing and we’re looking for passionate Customer Service professionals to join our team! **We offer**: - A starting salary...
-
Customer Service Representative
1 week ago
Darlington, United Kingdom Northgate Vehicle Hire Full timeCustomer Service Representative £18500.00 - 22000.00 Per Annum 12 Months Initially Monday to Friday - 8-4.30 - 9-5.30 Sat 8-12 (Saturday working is only when needed and is overtime - bonus opportunity) This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Customer Service Representative in our contact centre in...
-
Customer Service Representative
2 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Customer Service Representative** **Full Time: 37.5 hours per week** **This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington.** Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate...
-
Darlington, United Kingdom EE Full time**Business Customer Service Representative Corporate Tech** **£20,900 + benefits** **Monday - Friday between 8:00 - 18:00** **Darlington** **The job**: The 2nd line Technical Support team sits within the Customer Services operations structure. The team’s core responsibility is to manage all key technical customer issues and technical escalations for...
-
Customer Service Representative
5 days ago
Darlington, United Kingdom Northgate Vehicle Hire Full timeThis is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington. Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate and its diverse Customer base. Operating in a business-to-business...
-
Customer Service Representative
5 days ago
Darlington, United Kingdom Northgate Vehicle Hire Full timeThis is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington. Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate and its diverse Customer base. Operating in a business-to-business...
-
Customer Service Representative
5 days ago
Darlington, United Kingdom Northgate Vehicle Hire Full timeThis is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington. Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate and its diverse Customer base. Operating in a business-to-business...
-
Customer Service Representative
5 days ago
Darlington, United Kingdom Northgate Vehicle Hire Full timeThis is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington. Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate and its diverse Customer base. Operating in a business-to-business...
-
Customer Service Representative
1 day ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Salary** - Starting at £23,874 + monthly performance bonus **Working Hour**s - Monday - Friday 8:00 - 18:00 on a 4-week rotation for work-life balance (no late evenings). Saturday working 8:00 - 12:00 (Work from Home) **Transport** - Free onsite parking, discounted EV charging points, Cycle 2 work scheme, plus easy access via local train and bus...