Sales Assistant

Nights Sales Assistant - WHSmith - Stansted Airport

Contract Type - Permanent

Contracted Hours - up to 39 hours per week

Nights Sales Assistant usual working hours:
6.00pm until 6.00am (unsocial premium) working 3on 3off
9.00pm until 6.00am (unsocial premium) working any 5 out of 7 days

**Salary**:
18 - 20 £7.29
21 - 22 £9.66
23+ £10.00
Plus £1.50 unsocial premium for hours worked between 12:00am and 5.00am
5.6 weeks annual leave
Staff discount in our High street stores.
Pension scheme.

Airport Requirements:
5 years continuous references (professional/educational/personal gap reference) to gain an Airside Airport Security Pass
Photographic ID I.E passport or UK Driving Licence

Sales Assistant introduction:
To provide exceptional customer service, proactively dealing with all customers, making the most of every sales opportunity and acting as an ambassador delivering the WHSmith brand to all our customers.

Role of a Sales Assistant:
Deliver a friendly service, smiling, greeting and making eye contact with every customer you come into contact with
Working on tills accurately and efficiently to provide a positive customer experience.
Carry out stock replenishment, ensuring all areas of the store remain tidy
Working as an active member of the team, supporting colleagues in all tasks
Meeting high standards of display and visual merchandising to ensure the store is well presented. Accurately following planograms

We’re looking for someone who:
Enjoys working with and helping both customers and team
Self-motivated and takes pride in doing a great job
Is respectful of others, regardless of position, ability and experience
Is confident in communicating within the team
Takes responsibility for personal performance within wider team
Is confident in communicating within the team

About Us
In the UK Travel business, we have 570 stores. We reach our customers whether they are on the go in Airports, Motorway Services, Hospitals, University’s and Train Stations, we support millions of our customers every year and are one of the world’s leading travel retailers.

We really can offer our products to everyone on any of life’s journeys. We continue to grow and have recently launched our InMotion brand, a leading digital accessories retail offering. We have also created partnerships with the likes of M&S and Costa Coffee, plus Well Pharmacy to ‘broaden our offering’ to our customers throughout the UK.

That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better

**What’s in it for you?**
If you’re a night owl, this position will perfectly accommodate for your lifestyle. For those who want to progress, this could be the start of a whole new career. We’d love you to grow with us, so you’ll have access to training opportunities to help fulfil your potential. Don’t forget, while you’re with us you’ll also benefit from; up to 50% discount in our High Street Stores, tax/duty free shopping, flexible working, childcare vouchers and much more.

**Who we’re looking for**
We operate at the sharp end of retail, which even in the quieter hours makes for a fast-paced role. Perhaps surprisingly, what you don’t need is bags of retail or customer service experience. We’re looking for people who are organised; process driven and can use their initiative when needed: we’ll develop in you all the skills you need to succeed. And for those who want to progress, we’ll positively encourage you. As a Nights Sales Assistant, there’s nothing stopping you becoming a Team Leader and a future Store Manager At WHSmith we aim to find solutions that benefit us both. There are No Limits when it comes to your career at WHSmith.

**About us**
You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But you may be surprised to learn we’ve been around since 1792 and have over 14,000 employees across the globe. We’re continually growing by putting our customers at the heart of all we do and we grow our people too. At WHSmith there are No Limits to where your career can go

**Format of Business**
- Airport

**Shift Pattern**
- Flexible - Including nights

**Hours / Week**
- 39

**Full Time / Part Time**
- Full Time

**Salary Up To**
- 10

**County**
- Essex

**Country**
- UK

**Post Code**
- SS2 6YF