Fieldcare Supervisor

**Field Care Supervisor**:
We have a rare opportunity for a Field Care Supervisor to join the team within our well established Home Care Company.

The role of the Field Care Supervisor will usually be office based for 2 days and the remaining days either office based or out in the field depending on the business or care service requirements.

**Main responsibilities**:

- Accept, allocate and process new referrals for care and support promptly.
- Process changes to clients care and support plans.
- Make sure there is sufficient cover to deliver care and support on time.
- Monitor the allocation of carers to maximise efficiency whilst supporting them through the use of IT systems.
- Work with the office team to maintain up to date electronic and hand written records.
- Work within the Care Team and other health and social care professionals to deliver high quality home care services and to make improvements where necessary.
- To monitor work standards of care staff by undertaking spot checks, supervisions and observations.
- Carry out client reviews on site and by phone.
- Ensure all paperwork in the clients files has been completed and client information recorded in line with company policies and procedures.
- To report to the manager on any aspect of the clients care, which in the view of the Care Supervisor warrants investigation or urgent action.
- To assist within the office when required and cover holidays and sickness.

**About you**:
The following qualities are considered essential for the role of Field Care Supervisor.
- At least 3 years experience working in the care industry.
- A care qualification equivalent to NVQ Level 3 or higher.
- Ability to demonstrate good communication skills both written and verbal.
- Caring and sensitive to the needs of others.
- Excellent working knowledge of the day to day requirements of domicillary care work.
- Able to work on your own and use your own initiative.

You must have the right to work in the UK, a full driving licence and the use of a car.

You will be required to undergo a full Disclosure and Barring Service process for this role.

The position is full time (40 hours per week), plus on call responsibilities which are shared amongst the Care Co-ordination Team.

**Salary for this role - £19,000 per annum**

**Salary**: £19,000.00 per year

**Experience**:

- Supervisory Care: 2 years (required)
- Providing Care: 2 years (required)
Licence/Certification:

- Driving Licence (required)
- NVQ Level 3 in Health and Social Care (preferred)