Operations Administrator

Founded in 2011, Improveasy provides funding for energy saving installations which improve the energy efficiency of UK households. We work to help reduce carbon emissions and consumer energy bills.

We are currently seeking an organised ECO Operations Administrator to work alongside our growing ECO (Energy Company Obligation) team. As ECO Operations Administrator, your role will involve dealing with incoming submissions, sending utility submission and general ECO reporting to the utilities.

While full training will be provided, keen attention to detail skills are key for this role.

**Benefits**:
Excellent Altrincham location, with train/ tram stations and local amenities in walking distance

22 days holidays + bank holidays

Company pension scheme

Company paid sick days

Employee discount portal and wellbeing facilities

Flexible start and finish times as agreed with your line manager

Lively, fun office with friendly co-workers

Comprehensive training and support

1 day a week remote working

**Key Responsibilities**:
Incoming submissions - processing submissions from installers, double checking the scores, confirming submission back to installer, advising of any errors if applicable, then adding to the database.

Checking for duplicate measures and grouping projects together - searching on access using the postcode to see if there are any duplicates and grouping the project together by labelling 1 of 4, 2 of 4 etc.

Allocating projects to the team
- on access allocating projects to members of the team, taking into consideration the measures they have been trained on

Onboarding new installers - sending forms and documents over to the utilities, adding details onto access, setting up dropbox and updating installer contacts spreadsheet

Going into installer meetings
- going through the submissions process

Utility submissions -daily whenever any jobs are at pre sub, exporting from the checkers spreadsheets, back onto access to create utility flat file and submit to utility,including helping to upload to EDF when needed

Utility submission confirmations - every Wednesday and Friday pulling the information from access and creating a table to send out to the installers confirming what measures have been submitted to utility

Data match request uploads **- **uploading request to the DWP portal when sent in

Data match results
- every Monday, Wednesday and Thursday sending out the DM results to installers

Data match invoices for accounts - first day of each month gathering all the data match results from that month, sending across to accounts in a spreadsheet for the installers to be invoiced

Delivery tracker reports
- exporting data from access and pulling through to update this report every evening

Bi reports - exporting the data from access and pulling through to update this report every evening

Installer Error Reporting -Keeping a log of the installer errors to run through with the installers to improve quality

**Skills**:
Attention to detail

Flexible, positive approach

‘Can do’ attitude

Target and timeline driven

Ability to work quickly and efficiently

Team player with the ability to work autonomously

Good written and verbal communication

Organisation

Experience with MS Office products

Based in Station House, Altrincham, WA14 1EP

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£30,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location