Paralegal

Our in-house Litigation team works closely with our Claims and Recoveries teams, to resolve claims made through our Rent Guarantee and Legal Services products to obtain possession of the property, where a tenant is in breach of the Tenancy Agreement, andto recover any Rent Guarantee and legal costs which have arisen as a result of a successful claim.
As a Paralegal you will be responsible for managing a portfolio of cases through to completion, undertaking a number of activities including issuing notices seeking possession; drafting and issuing of possession proceedings and money claims; preparation ofCourt bundles ahead of any listed hearing; taking instruction and drafting replies in relation to defended matters; determining the most appropriate enforcement action to recover unpaid rent and legal costs.
- Draft and serve notices seeking possession pursuant to the relevant sections of the Housing Act 1988, or other applicable legislation
- Draft and issue claim forms and particulars of claim relating to possession proceedings and debt claims
- Prepare hearing bundles for our solicitors advocates, Defendants and the Court
- Conduct Review hearings with duty advisors and the Defendants in the proceedings
- Take instructions and draft replies in relation to defended litigation
- Enforce orders of the Court, with regard to recovering possession, outstanding rent arrears and legal costs
- During peak periods of demand, you will also support your colleagues in the Claims and Recoveries teams with handling pre-litigation matters under the terms of our Rent Guarantee insurance lines
- Understand the service level agreement in place with any outsourced provider, liaising and chasing as needed to ensure successful outcomes are reached
- Presenting overview of file status and proactively make recommendations on issues identified
- Adhere to all relevant policies, Standard Operating processes, regulatory and business service level agreements

**Essential for this role**:

- Excellent organisational skills and ability to manage own case load
- Ability to work accurately and with attention to detail
- Competent and professional communication manner, particularly in written and verbal forms
- Confidence to discuss contentions issues and seek instructions from clients
- Ability to stay calm under pressure
- Strong sense of responsibility and ownership towards your workload and clients
- Ability to work in a business environment
- Customer service skills
- Hands on & practical ability
- Ability to work within the physical nature of the job

**Desirable**:

- Graduate in Law;
- Level 3 Diploma in Law & Practice with CILEx
- Experience in Contractual Disputes / Civil Litigation / Debt Recovery / Landlord & Tenant Litigation
- 12 months experience in a regulated environment, such as FCA, SRA or CILEx

**As well as a competitive salary we offer the following benefits -**:

- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more

If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering Day.
We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reducePIB’s carbon footprint.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
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