Business Analyst

A major essential services, infrastructure provider have an exciting opportunity for a Business Analyst to join their team in Sussex.
The business has recently secured a large investment and are in the process of undergoing significant change to improve their delivery and environmental output.

The Business Analyst (BA) is responsible for gathering and understanding the business needs of our organisation within specific projects and operational improvement initiatives. The BA will work with our Project Managers and our IT teams/business teams,to ensure that requirements are accurately translated into system implementations and that business processes are optimised where appropriate.

The Role
- The Business Analyst will be tasked with analysing business processes within the company and recommending projects to improve the effectiveness of those processes
- Producing business cases to underpin business projects
- Advise Senior Management
- Assist in creating IT solutions
- Assist in testing IT systems
- Provide staff training of the systems implemented
- Shaping analysis approach and coaching more junior BA staff

Principal duties:

- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, user stories scenarios, business analysis, task and workflow analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed:

- Business Requirements Document, Process Models, Use Cases, User Stories, GUI, UX/Screen and Interface designs
- Utilise your experience in using company-wide requirements definition and management systems and methodologies required.
- Work independently with users to define concepts and under direction of project managers
- Drive and challenge business units on their assumptions of how they will successfully execute their plans
- Develop requirements specifications according to standard templates, using natural and clear language.
- Be the business analysis liaison between the business units, technology teams and support teams
- Undertaking data analysis as required by the role
- Undertake strategy analysis, produce business cases, business process models, business systems models
- Produce and review data models
- Assist the business in producing test scripts to ensure testing is carried out Process
- Influence the willingness of the business to streamline processes and leverage efficiencies
- Analyse, define, design, streamline, and document existing and new business processes
- Identify business process improvement opportunities and influence stakeholders to potentially realise them through process redsign and system improvements
- Provide the methods, tools and guidance to improve business processes
- Work closely with the Business Change Managers to ensure a user-centric approach to implementation and embedding of new processes and ways of working
- Develop and maintain a network of advocates for business improvement
- Where required train Programme and Project staff to use business process tools (e.g. ARIS)
- Provide input into SWS business process standards and framework
- Support building business improvement understanding, knowledge, capability and capacity within the business as a whole
- Act as an ambassador for effective business analysis and improvement

Essential knowledge/Experience
- Working with Project management methods e.g. using PMP, Prince2 (or equivalent)
- Proven experience in Waterfall and Agile/Iterative development approaches
- Excellent organisational and change management skills
- Excellent consultative and communication skills
- Experience of user acceptance testing of solutions
- Sound understanding of IT/Web technologies
- Regulated industry background or exposure a bonus
- A certificate in business analysis practice e.g. BCS/ISEB/CPAB certified
- Experienced in a variety of methodologies such as use cases, user stories and UML
- Min Education: Bachelor’s Degree, or equivalent
- Extensive experience of successful business process re-design, analysis, definition and documentation (e.g. UML, BPMN, EPC)

Further notes:
We are looking for BAs with full lifecycle experience, including core skills of process mapping and design, documenting detailed requirements, test support etc. Experience supporting training and business readiness is also desirable.
Ideally, they would have experience of HR projects relating to Learning & Development, Rostering and Time-sheeting, Expense Management, Performance Management, Talent Management.