Human Resources Advisor

**Human Resources Advisor**

This is an exciting opportunity that A.F. Blakemore are recruiting for. We are looking for a Human Resources Advisor at our Head office at Willenhall (West Midlands).

You will provide customer-focussed, accurate and consistent advice and support to managers and employees in line with organisational policies, procedures, and legal requirements.

You will be joining a forward-thinking family-owned business which began life in 1917, growing from humble beginnings into a company that now employs more than 7,500 people with a turnover in excess of £1 billion. A.F. Blakemore & Son Ltd is the 60th largest privately owned business in the UK. We are committed to developing a loyal and dedicated workforce that is focused upon excellent customer service and behaving with honesty and integrity.

If you have the desire to help, with drive and determination for supporting the HR team, then this could be the role for you

**Key Tasks/Responsibilities**
- Provide first line advice to managers and employees within the shared services team
- Promptly answer high volumes of incoming HR calls and making outbound calls where necessary to report back and resolve queries
- Understand and be able to give advice on HR policies, processes and procedures to employees and managers
- Escalate individual or complex HR queries to a HR Officer
- Identify trends through queries to suggest amendments and process improvement as required
- Working to tight deadlines and within service level agreements
- Work collaboratively with own team and across other HR functions
- Support the operational HR team and take notes in low level disciplinaries where required, ensuring legislation, policy and best practice are followed and HR SLA's are met.
- Accurately enter data onto the HR Database (MyHR) system
- Conduct security checks on new employees through adherence to the Asylum and Immigration regulations, obtaining employment references where necessary
- Prepare and issue all paperwork in relation to appointments, disciplinaries, terminations and variations of employment as and when required

**Some Key Knowledge, Skills, Experience and Qualifications Required**

**Essential**
- Good standard of literacy and numerical skills
- Ability to talk to staff at all levels
- Ability to competently deal with internal and external customer queries
- Previous experience of working within a HR department

**Desirable**
- Working towards or completed CIPD level 3
- Some working knowledge of Employment Legislation and working Policies and Procedures
- Keen interest in Human Resource Processes

**What's in it for you?**
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Outstanding Training & Development
- Gain hands-on experience in a high volume, fast paced environment
- Paid Breaks
- Excellent benefits package including:

- Early access to your pay through 'EarlyPay'
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- 10% Staff Discount in our SPAR stores
- Access to our colleague benefits scheme which offers a wide range of high street retail, holiday & leisure discounts
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Company Pension Scheme
- NEST pension scheme
- Extra Holidays - Purchase Scheme
- Cycle to work - Bicycle purchase scheme
- Long Service Awards

**Location**: Willenhall
**Contract type**: Permanent
**Hours**: 40 hrs p/wk
**Salary**: £19,700 - £21,500 p/a, plus benefits - depending on experience

You may also have experience in the following: HR Advisor, Human Resources Advisor, HR Administrator, Human Resources Administrator, HR Assistant, Human Resources, etc

Ref: 108 241