Bank Receptionist

**Responsibilities**:

- Ensuring the correct visitor/security paperwork is completed
- Answering phone calls and dealing with any queries that may arise whilst also signposting the caller in the right

direction to respective departments
- Booking in visitors, families and professionals visiting the hospital
- Redirecting and handling mail. Assist with deliveries ensuring no risk items
- Ensuring the Reception area is maintained to a clean, tidy and professional standard
- Any other ad-hoc duties requested by management or staff, such as:

- Organisation of stationary cupboards
- Speaking to third party suppliers in regards to booking in site visits
- Handovers to other Receptionist (if applicable) to ensure correct and up to date information is relayed and passed on

at the end of your shift
- Liaising with Wards
- Ensuring up to date forms and policies are being used within the Reception department
- You will be expected to provide cover and support to the wider team and site as and when needed