Front of House Member
2 weeks ago
**Overview**
We are seeking enthusiastic and dedicated Front of House Team Members to join our vibrant team. As a Front of House Team Member, you will be the first point of contact for our customers, providing exceptional service and ensuring a welcoming atmosphere. This role is essential in creating a positive dining experience and fostering customer loyalty.
**Responsibilities**
- Greet and welcome guests with a warm and friendly attitude.
- Manage reservations and seating arrangements efficiently.
- Take customer orders accurately and relay them to the kitchen staff.
- Serve food and beverages promptly while ensuring high standards of presentation.
- Address customer inquiries and resolve any issues that may arise during their visit.
- Maintain cleanliness and organisation of the front of house area, including tables, menus, and service stations.
- Collaborate with kitchen staff to ensure timely service and communication.
- Uphold health and safety regulations, ensuring a safe environment for both staff and customers.
**Requirements**:
- Previous experience in a customer service role is preferred but not essential.
- Must be over the age of 18 due to licensing
- Excellent communication skills with a friendly disposition.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong organisational skills with the ability to multitask effectively.
- A team player who is willing to support colleagues when needed.
- Flexibility to work various shifts, including evenings and weekends.
- A passion for delivering outstanding customer service.
Join us in creating memorable experiences for our guests while being part of an energetic team
**Job Types**: Full-time, Permanent
Pay: From £12.80 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- Free parking
Work Location: In person
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