Senior Financial Services Administrator

5 days ago


Newcastle upon Tyne, United Kingdom Benefact Group Full time

**Working hours**:35 hours per week, Monday to Friday

**Duration**:Permanent

**Location**:Newcastle (hybrid working of 2 days working from home per week available upon successful completion of probation)

**About the role***:
**Lycetts Insurance Brokers**, who are proudly part of **Benefact Group**, are looking for a **Senior **Financial Services Administrator** to join our **Newcastle** office.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

**Key responsibilities**
***:

- Managing a team of five Financial Service Administrators
- To deal with new business administration in line with procedures and time scales in terms of computer input, acknowledgements and chasing for outstanding information.
- Foster good relations with clients.
- To answer telephone or other queries from clients and to respond to written enquiries.

**Knowledge, skills and experience**:

- Experience managing a financial services team
- Knowledge of wide range of financial services products and product providers.
- Experience with provider platforms and websites.
- Good confident customer skills - both written & oral.
- Good organisational ability.
- Sound knowledge of FCA requirements within a financial services role.

**What we offer**
***:

- Hybrid working available upon successful completion of probation
- Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
- Annual Bonus scheme (Discretionary based on individual and company performance)
- Life Assurance cover up to 4 x salary
- 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
- Career development opportunities with funded support and financial incentives for all professional qualifications.

**About us***:
**Benefact Group** is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
- If you need any additional support during the recruitment process, then please let us know._


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