Podiatry Senior Administrator

We are looking for an enthusiastic, highly motivated and effective senior administrator & PA with leadership qualities to join our friendly team within NELFT.

Our Podiatry Department is a forward thinking, busy service providing Podiatry Services to GPs in Redbridge & Waltham Forest. The population that we serve are both multi-cultural and diverse.

Administrative support to the Podiatry Service is provided by the Podiatry Administration & Call Centre.

Our client base is primarily high risk and we provide appointments in a variety of locations
- Provide a high quality confidential and comprehensive administrative service supporting the Podiatry Service.
- Operate any reminder systems e.g. SMS text messaging.
- Undertake word processing of all documents to a high standard, in an agreed Trust style and using an appropriate referencing system.
- Utilise advanced level IT skills to create reports, spreadsheets and presentations for the Podiatry Manager where appropriate.
- Develop and maintain Podiatry Service filing systems (electronic and paper) to ensure effective access to relevant information.
- Prioritise own workload on a day-to-day basis to ensure that deadlines are met.
- Act as a central point of contact for external and internal callers, making judgements regarding appropriate dissemination of key information.
- Coordinate administrative arrangements relating to reporting requirements, to include the collation and presentation of documentation, preparing evidence and ensuring information is up to date.
- Oversee the facilitation and administration of meetings/panels, including: taking formal minutes that are intended for external review e.g. Podiatry Meetings, Podiatry Forums, the production of agendas and coordination of papers, ensuring that key documents are available within defined timescales.
- Maintain up to date confidential personal Podiatry Administrative staff files.
- Monitor and maintain secure stamp allocation and keys held on site.
- Propose and implement changes to working practices to reflect the needs of the Podiatry Service.
- Act as delegated authority for procurement processes, using electronic order and approval systems.
- Respond to ad-hoc requests for information from other Trust sources as agreed by the Podiatry Manager.
- Co-ordinate absence/study leave ensuring sufficient administrative staffing levels are present
- Manage Bands 2 and 3 Podiatry Administrative staff with regular supervision
- Assist with recruitment and selection of Podiatry Administrative staff
- Ability to take dictation/transcribe from audio dictation, including medical reports.
- Maintaining efficient systems for client records by creating, maintaining, filing, archiving and when necessary, locating missing notes and arranging transfer of notes between Departments as requested by clinical staff.
- Responsible for compiling and producing computer generated letters with minor amendments.
- Typing of letters, agendas, minutes, papers and reports as required by your Podiatry manager & Podiatry Business Administration Manager. To encourage and develop teamwork within the team.
- To highlight any operational concerns regarding administrative systems so that they can be reviewed by the Podiatry Business Administration Manager.
- To ensure a safe working environment as indicated by the Podiatry Team Administrator.
- Distribute patient satisfaction questionnaires and audits as instructed by your Manager.
- To photocopy & upload notes and/or histological/pathological/radiological investigation results when necessary for the Podiatry Service.

Probationary Period

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction.

Please refer to the attached Job Description & Person Specification for further details on this vacancy.

High Cost Area Supplement - London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £3,898 and a maximum payment of £4,967).

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

This vacancy would suit a senior administrator with managerial and leadership qualities with an NHS background who enjoys a busy working environment.

Our organisation is driven by our strategic objectives and organisational values and we are looking for people who are strongly aligned with them.

As a department we pride ourselves on being innovative and forward thinking.
- Putting people first
- Prioritising quality
- Being progressive, innovative and continually improve
- Being professional and honest
- Promoting what is possible - independence, opportunity and