Helpdesk Administrator
1 week ago
**The Role**:
- Creating jobs on our Sage system
- Answering phone calls, 1st point of contact
- Managing client portals and updating them every day
- Uploading Quotes to client portals
- Assisting with engineer scheduling
- Raising purchase orders
- All helpdesk associated admin
- Job costing engineer timesheets
- Collating Engineers worksheets
**The Ideal Person**:
- GCSE Grade A-C in Maths and English
- Have experience using sage but training will be provided if not
- Demonstrate proficiency in Microsoft Excel and Word
- Previous helpdesk experience preferable, full training will be given
- Able to work as part of a team but also work independently
- Good communication skills both with the team and with our clients
**Job Types**: Part-time, Permanent
Pay: £12.30 per hour
Expected hours: 30 per week
**Benefits**:
- Casual dress
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Helpdesk admin: 1 year (preferred)
Work Location: In person
Application deadline: 03/07/2025
Reference ID: HAA/06/25/
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