Helpdesk Administrator

1 week ago


Belfast, United Kingdom Tully Farm Holdings Ltd Full time

**The Role**:

- Creating jobs on our Sage system
- Answering phone calls, 1st point of contact
- Managing client portals and updating them every day
- Uploading Quotes to client portals
- Assisting with engineer scheduling
- Raising purchase orders
- All helpdesk associated admin
- Job costing engineer timesheets
- Collating Engineers worksheets

**The Ideal Person**:

- GCSE Grade A-C in Maths and English
- Have experience using sage but training will be provided if not
- Demonstrate proficiency in Microsoft Excel and Word
- Previous helpdesk experience preferable, full training will be given
- Able to work as part of a team but also work independently
- Good communication skills both with the team and with our clients

**Job Types**: Part-time, Permanent

Pay: £12.30 per hour

Expected hours: 30 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Helpdesk admin: 1 year (preferred)

Work Location: In person

Application deadline: 03/07/2025
Reference ID: HAA/06/25/



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