Claims Partner

6 days ago


Remote, United Kingdom Innovation Group Full time

**Join Our Team: Claims Partner (Subsidence)**

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where teamwork and proactive collaboration drive success? Look no further We’re seeking a talented **Claims Partner (Subsidence)** to join our dedicated team.

**Role Overview**: As a Claims Partner, you’ll be at the forefront of our commitment to policyholders, clients, and colleagues. Your mission? To provide outstanding service while managing day-to-day claims, with a special emphasis on **subsidence**. Your communication skills—both written and verbal—will shine as you engage with customers from diverse backgrounds. Together, we’ll achieve common goals, ensuring excellence every step of the way.

**Key Responsibilities**:

- Keep claims up-to-date by meticulously entering data into our mainframe system.
- Champion excellent communication—internally and externally—using active listening to capture accurate information.
- Meet and exceed personal Key Performance Indicators (KPIs).
- Dive into project work related to engineering issues when needed.

**Required Skills and Qualities**:

- Highly Motivated: You’re eager to learn and grow.
- Tech-Savvy: Proficient in Microsoft Office.
- Team Player: Thrive in a collaborative environment.
- Reliable: Start and complete tasks promptly.
- Active Listener: Value diverse perspectives.
- Analytical: Evaluate facts and make informed decisions.
- Detail-Oriented: Leave no stone unturned.
- Effective Communicator: Articulate and empathetic.
- Business-Minded: Understand performance metrics.
- Flexible: Adapt to changing priorities.
- Household Claims Experience: Desirable.
- CII FIT Certification: A plus.

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Work Location: Remote


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