Customer Service Advisor
2 weeks ago
Job description
MBA are currently recruiting for a **Customer Service Advisor** to join an exciting global organisation in Manchester. As a leading player in the insurance industry, our client puts their people at the heart of everything they do. They pride themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees.
**As a Customer Service Advisor, you will be required to complete the following tasks;**
- Both inbound and outbound calls with customers regarding their insurance.
- Providing a first-class experience for all our customers and demonstrating ownership of all queries.
- Data input, ensuring all information is captured and inputted onto internal systems.
- Meet your relevant KPIs, knowing what you need to achieve to succeed
**What we’re looking for from a Customer Service Advisor;**
- Excellent customer service experience
- Strong organisation skills and high level of attention to detail
- Ability to work under pressure and with a varied workload
- Team player with passion for helping others
- Proactive, able to work with initiative
**Customer Service Advisor Job Details;**
- Full time role 37.5hrs, shifted between Monday - Saturday
- Week-day shifts between 08:00am-18:00pm
- 1 Saturday every 3 weeks
- Permanent Roles
- £18,500 - £19,750 per annum plus bonus
- Full Training Provided
- Located in Manchester.
**Job Types**: Full-time, Permanent
**Salary**: £18,500.00-£19,750.00 per year
**Benefits**:
- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- On-site parking
Schedule:
- 8 hour shift
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