Training Administrator
2 weeks ago
Chichester Marine Training is a small family run business based in the scenic Chichester Marina. Together with our sister company, Portsmouth Marine Training, we specialise in teaching sail and motor cruising, powerboating and jet skiing to both recreational and commercial clients.
The successful applicant will be required to participate in all of our beginners training courses (Sailing, Motor, Powerboat and Jet Ski training courses) so that you will have first-hand experience which will help you when you are talking to our customers.
Hours and days of work are:
1st April to 30th September: Tuesday - Saturday 8:30am to 17:00pm
1st October to 31st March: Wednesday - Friday 8:30am to 17:00pm
(You will be expected to work on Good Friday)
**Experience**:
- Administrative
- Customer service
- Experience in the marine industry an advantage
You will be responsible for:
- Dealing with customers in the office
- Processing customer bookings
- Organising bespoke training for clients
- Customer follow up
- Communication with customers and our instructional team
- Updating spreadsheet, database and diaries
- Filing
- Preparing paperwork and classroom for training
- Ensuring classroom and office is clean and tidy
Your skills:
- You need to be an excellent communicator verbally and written
- You need to be good at time management and prioritising tasks
- You need excellent IT skills including MS Word and MS Excel
- Have a polite and professional telephone manner
- Have the ability to manage different tasks simultaneously to a high standard
- Be able to deal with any incoming queries and pass messages on to the relevant contacts
**Benefits**:
- Sailing, Motor, Powerboat and Jet Ski training package
- Workplace Pension
- 20 days holiday a year (9 days to be taken during Christmas closure)
- Free on-site parking
**Salary**: £12,000 per annum (FTE 20,000)
**Job Types**: Part-time, Permanent
**Salary**: £20,000.00 per year
Schedule:
- Monday to Friday
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