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Retail Supervisor

2 weeks ago

West Sussex, United Kingdom Robert Dyas Full time

**Location**: West Sussex

**Salary**: Competitive

**Type**: Full-time

Who are we?
Robert Dyas has a long and fascinating history spanning over 140 years. It was bought in July 2012 by former Dragon’s Den investor Theo Paphitis, owner of the Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and London Graphics Centre.
From the innovative to the everyday, you’ll find everything you need for your home and garden, from cleaning solutions and kitchen essentials to the latest DIY gadgets and gardening must-haves.
The extensive selection of products range from some of the world’s most famous brands through to exciting start-ups. The common factor between them all is that their products share the Robert Dyas ethos for being innovative, practical and designed to last.
The 90+ stores and Robert Dyas website are supported by a Retail Support Centre in Wimbledon, the Distribution Centre in Hemel Hempstead and the Customer Support Centre in Crewe.
What does a Supervisor at Robert Dyas do?

Inspire, coach and lead the team to deliver excellent customer service, ensuring our customers come back time and time again
Maintain an excellent and broad product knowledge to assist customers in their purchase choices
Manage the shop floor in the absence of the senior management team, ensuring store and sales KPIs are consistently hit
Ensure the shop floor appearance is kept to high standards and Visual Merchandising is up to date and in line with any guidance received from Head Office What are we looking for?

A good track record in a service-driven retail business
Experienced Sales Assistant, Key Holder or Supervisor
Ability to work in a fast-paced demanding retail environment with an enthusiastic, flexible attitude
Ability to lead and inspire others
Potential leader of the future
Passionate about retail What do we offer you?

Contract of employment, 30 hours per week
Good holiday entitlement
Fun working environment with regular social events
Generous discounts across the brands
Career progression - we recognise our rising stars and offer training and development to reach their career goals
Regular incentives with potential bonus
Amazing colleagues