Part-time Sales Associate

**About Us**: Bradbury's the Jewellers is a renowned, family-run business specializing in high-end jewellery and swiss watches. With a legacy spanning over 10 years, we have earned a reputation for exceptional craftsmanship, exquisite designs, and unparalleled customer service. We are looking for two part-time Sales Associates to join our close-knit team these must have excellent selling skills and continue our tradition of providing exceptional jewellery and service.

**Position Overview**:As a Part-Time Sales Associate at Bradbury's you will be an integral part of our team, responsible for creating memorable shopping experiences for our discerning clientele. This position requires a passion for jewellery, exceptional selling skills, and a commitment to delivering exceptional customer service. Bringing these abilities to our store will lead to a more responsible role within the company.

**Key Responsibilities**:
**Customer Engagement**: Greet and assist customers with warmth and professionalism, creating a welcoming and luxurious in-store experience.

**Product Knowledge**: Develop and maintain comprehensive knowledge of our jewellery collections, materials, and craftsmanship to effectively guide customers in their selections.

**Sales**: Utilize your detailed selling experience to identify customer needs, provide expert product recommendations, and close sales transactions to meet and exceed sales targets.

**Client Relationships**: Cultivate lasting relationships with customers by providing personalized assistance, follow-up communication, and exceptional after-sales service.

**Visual Merchandising**: Assist in maintaining the store's visual standards by arranging displays and ensuring the showroom reflects our brand's aesthetic.

**Inventory Management**: Assist in monitoring and restocking inventory, ensuring a well-organized and fully stocked sales floor.

**Transactions**: Accurately process sales transactions, including handling cash, credit cards, and other payment methods, while maintaining the highest level of integrity and confidentiality.

**Customer Feedback**: Actively seek and provide feedback to enhance the customer experience and improve sales processes.

**Adherence to Policies**: Follow company policies and procedures regarding security, inventory management, and customer interactions.

**Flexible Schedule**: Work 2-3 days a week, which will include Saturdays, to accommodate customer needs and peak business hours.

**Qualifications**:

- **Detailed Selling Experience**: Minimum of 2 years of proven sales experience, preferably in the luxury industry, with a track record of selling ability.
- **Passion for Jewellery**: A genuine love for jewellery and selling, ability to convey enthusiasm to customers.
- **Customer-Centric**: Exceptional customer service skills with a keen understanding of the importance of building and maintaining client relationships.
- **Communication Skills**: Strong verbal and written communication skills, with the ability to articulate the value and uniqueness of our products.
- **Professionalism**: Demonstrated professionalism, integrity, and attention to detail.
- **Team Player**: Ability to work collaboratively within a small, family-run business environment.
- **Flexibility**: You will have set days and will have notice if extra days are given (especially in the run up to the Christmas period)

**Benefits**:

- Competitive hourly wage
- Employee discounts on jewellery
- Opportunity to work in a family-oriented, friendly environment
- Opportunity for growth and advancement within the company

**Job Types**: Part-time, Permanent

Pay: £10.00-£12.00 per hour

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- luxury sales: 2 years (required)
- face to face selling: 2 years (required)

Work Location: In person