Sales & Ecommerce Assistant

2 weeks ago


Warminster, United Kingdom Batsford Timber Ltd Full time

**Job Title: Sales and Ecommerce Associate**
**Location**: The Sawmill at Longleat, Warminster
**Company**: Batsford Timber Ltd

Are you a reliable and motivated individual with a passion for sales and ecommerce? Do you have a keen eye for detail and a love for working in a dynamic, customer-focused environment? We’re looking for a **Sales and Ecommerce Associate** to join our team at Batsford Timber, a leading timber merchant, to help us drive both in-store and online sales.

**Key Responsibilities**:

- **Sales Support**: Provide exceptional customer service to both in-store and online clients, offering expert advice on timber products and related materials.
- **Ecommerce Management**: Maintain and update product listings on our ecommerce platform, ensuring accuracy and completeness of product details, pricing, and availability.
- **Order Processing**: Process customer orders efficiently and accurately through our online store, ensuring timely deliveries and excellent customer satisfaction.
- **Inventory Management**: Collaborate with the team to monitor stock levels and coordinate stock replenishment, ensuring that the store and website reflect accurate inventory.
- **Customer Relationship Management (CRM)**: Build lasting relationships with customers, answering queries and providing tailored solutions to meet their needs.

**Skills & Experience**:

- Experience in sales, retail, or ecommerce (preferred but not required).
- Basic knowledge of timber products and construction materials is a plus.
- Strong communication and interpersonal skills with a customer-first mindset.
- Experience using ecommerce platforms (Shopify, WooCommerce, etc.) or similar tools is a plus.
- A keen eye for detail, organization, and the ability to multitask.
- Proficient in Microsoft Office and other common software tools.
- Enthusiastic, self-motivated, and eager to learn.

**What We Offer**:

- Competitive salary based on experience.
- A friendly and supportive team environment.

**Hours and Pay**:

- 30-40 hours negotiable worked between Monday to Friday 7.30am - 5.00pm (Occasional Saturday 8am-12pm when required)
- Pay range £13 - £14per hour negotiable depending on experience

**Job Types**: Full-time, Part-time

Pay: £13.00-£14.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person


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