Administrator - Community Services

**Administration Duties**: Provide real time capacity information to referrers of all services using information provided by clinical teams. Coordinate clinical teams to ensure the most appropriate use of resources based on patient need and geographical location Maintain contemporaneous information on IT systems with appropriate systems for back up in the event of systems failure to ensure that there is no disruption to service delivery Access GP clinical systems and other information systems where appropriate to enter read codes, update records on behalf of the teams where necessary Take telephone messages and relay to the relevant person/team in a prompt, efficient manner Liaise with General Practitioners, Practice Managers and other staff as appropriate. Assist in the collation of data for reporting purposes. Ensure that all non-clinical equipment is fit for purpose and in full working order, and to purchase and manage consumables, ensuring adequate stocks of all necessary items.
Ensure records, information systems and files are maintained accurately, to allow a clear audit trail. Work safely at all times in accordance with legislation, and in line with company policies and procedures. Carry out any other appropriate duties as required Management Allocate tasks on a daily basis as required as organisational priorities change Ensure that all public and professional enquiries are dealt with by the administrative team in an efficient, polite and confidential manner and/or passed onto the relevant member of staff for action Governance Assist in the collation of data for reporting purposes. Ensure that all non-clinical equipment is fit for purpose and in full working order, and to assist the Operations Support Manager to manage consumables.
Work safely at all times in accordance with legislation, and in line with company policies and procedures.Professional / Ethical Practice Acting in accordance with Principal Medical Limited (PML) protocols and policies and the Law. Maintaining confidentiality and communicating patient information in accordance with the Data Protection Act 1998. Working in a non-judgmental anti-discriminatory way, with regard to the cultural and religious beliefs of individuals and groups. Working within boundaries of competency and knowledge at all times Ensure safety of clinical team who may be lone working through monitoring and seeking clarification of signing on and off Personal Development Attending staff meetings, team meetings and in-service training as directed Taking responsibility for his / her own learning and development Participating in an annual appraisal to identify personal / professional development plan Taking an active part in learning opportunities and keeps their own personal learning and development portfolio Taking opportunities to assist other health and social care disciplines Understanding own position and job within the team Understanding where to go for support when needed Participate in the induction of new staff as required It is the duty of all employees of PML to ensure a safe working environment and safe working practices are maintained at all times.
Staff should be prepared to work at any location within the Company to accommodate the needs of the service. This job description seeks to outline the key duties and responsibilities of the post holder and is not a definitive document and does not form part of the main statement of terms and conditions. This job will be reviewed periodically and changes may be made in consultation with the post-holder.