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Direct to Home Co-ordinator

2 weeks ago

Shildon, United Kingdom Wilsonart Ltd Full time

**Principal Purpose**

Responsible for coordinating a group of Warehouse operators and ensuring an efficient warehouse operation in achieving business targets. Be a point of contact for our 3pl transport provider, working closely with them to ensure we ship all customer orders OTIF whilst maximising trailer utilisation. Take a lead role in the day-to-day management of the DTH project, ensure all orders are picked, packed and shipped OTIF. Establish a close working relationship with internal departments to aid in the departments goal of OTIF first time every time. Monitor and receipt inbound material. Actively promote a culture of working safely and efficiently.

Principal Elements
- Ensuring customer expectations are always met
- Co-ordinate the direct to home orders leaving the warehouse
- Train new staff in area of responsibility
- Ensure stock movements are recorded accurately
- Support organizing and participate in stock takes when required
- Ensure that any computerized or automated systems are accurate and up to date
- Identify any systems improvements and make recommendations for change
- Where possible resolve any issues or problems which occur in the warehouse. Where appropriate elevate the issue to a more senior level
- Produce regular reports and statistics as and when required
- Assist in planning future capacity requirements
- Ensure that all lifting and manoeuvring of products and materials is carried out in accordance with current manual handling procedures.
- Ensure staff comply to health, safety and environmental regulations and work safely to protect themselves and others in the warehouse environment
- Ensure a clean and tidy working environment to aid operational efficiency

Essential Skills and Qualifications
- Carry out regular risk assessments and ensure all are up to date and valid. Perform near miss / accident investigations where needed.
- Assist in the review and implementation of new Standard operating procedures.
- Excellent communication and interpersonal skills.
- Good IT skills, in particular spreadsheets and databases and a knowledge

of warehouse management systems.
- Analytical and numerical.
- Good understanding of customer deliverables and the impact of failure /

cost of poor quality.
- Good planning skills and able to meet targets and deadlines.
- Excellent attention to detail skills.

Personal Attributes
- Comply with the Health, Safety and Environmental Policies.
- Assertive, resilient, welcomes and promotes change.
- Engages interest and participation of others and has a collaborative approach to working with others.
- Proactively contributes to the team and actively committed to teams

Development.
- Is self-aware and optimistic with a positive outlook.
- Shows moral courage, openness and honesty.
- A flexible approach to working hours to meet business needs.
- Shows a hunger and desire to learn through further training and progress in their career.

Location

Based in Shildon

Performance Measures

Annual appraisals to be undertaken by your Manager and objectives set for the forthcoming year.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation from time to time

Health and Safety

All employees have a duty to take care of their own health and safety and that of others who may be affected by specific actions at work.

Employees must co-operate with the company on all aspects of Health and Safety to meet the legal requirements as outlined in the company H&S policy and procedures.

Schedule:

- Monday to Friday

**Experience**:

- Warehouse experience: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person