Night Porter

**Job Overview**

**Responsibilities**
- Greet guests warmly upon arrival and assist with their luggage.
- Maintain cleanliness and organisation in public areas, including the lobby and entrance.
- Provide information about hotel services, local attractions, and amenities to enhance the guest experience.
- Assist with the transportation of guests to their rooms or designated areas within the hotel.
- Respond promptly to guest requests and inquiries, demonstrating excellent phone etiquette.
- Collaborate with other hotel staff to ensure seamless service delivery.
- Monitor the condition of facilities and report any maintenance issues to management.

**Experience**
- Previous experience in hospitality or guest services is preferred but not essential.
- Multilingual or bilingual skills are highly desirable, enhancing communication with diverse guests.
- Familiarity with hotel operations and an understanding of guest needs will be beneficial.
- Strong interpersonal skills and a friendly demeanor are essential for creating a positive atmosphere.

Pay: £12.00 per hour

Expected hours: 40 per week

Additional pay:

- Tips

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Employee discount
- Free parking

Schedule:

- Night shift

Work Location: In person