Healthcare Support Worker

North ward is a 22 bedded female ward adult acute admissions ward at Fairfield General Hospital in Bury. We provided short term care for individuals suffering from a wide range of mental health issues. We are a team consisting of Doctors, Nurses, Health Care Support Workers, Occupational Therapist, Recovery & Inclusion Worker and support staff which strive to provide high quality care to people from the Bury area.

Healthcare Support Workers play a vital role in delivering care to the individuals who are admitted to South ward. They have the most direct patient contact out of staff on the ward and engage with the patients on a 1-1 basis or in groups. The role of the Healthcare Support Workers is broad and varied one. Working amongst a wider team of professionals enables individuals to learn from one another and contribute to providing high levels of care. This role includes working both day and night shifts.

**Key Responsibilities of the Post**:
Provide Safe and Effective Care

Treat patients as individuals

Engage patients in their own care

Strive to provide an outstanding service

Be clear about the ward vision and the role that the Nursing Assistant plays within the team

Engage in learning and development

Contribute to growth through regular supervision and annual appraisal

Be a member of a team, establishing your own role within that team

Nursing Assistant will be an informal leader, setting an example for others members within the team.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

Main

**Responsibilities**:

- To assist the qualified staff, as required in the delivery of care.
- To work as a member of the team with the support and supervision of a

registered nurse and in line with the policies and procedures agreed by Pennine Care NHS Trust.
- To ensure the promotion of safety, wellbeing and interests of clients, staff and visitors to the unit if ward based.
- To provide personal care to patients in accordance with their individualised care plan in a respectful manner, showing proper regard to their right to privacy and dignity.
- Provide input to care plan discussions with a qualified practitioner where

requested, using knowledge of patient and environment.
- To assist patients in the maintenance of adequate nutrition and hydration, where necessary using a therapeutic approach and following a detailed care plan. If ward based to help patients choose and order appropriately from the menu taking into account any special dietary requirements.
- Under direction and agreement of a qualified practitioner the postholder will independently undertake escort duty with patients, including where the patients have been risk assessed or might present with more complex needs.
- To carry out duties as allocated by a qualified practitioner. Engage with patients to undertake activities and carry out duties that have been agreed with a qualified practitioner and follow a care plan. Required to use own initiative and decision making in the planning and delivery of some basic activities
- To complete patient monitoring charts in relation to e.g. weight, input/output of diet and fluids, observation, responding etc.
- To undertake and record clinical observations(e.g temperature, pulse, blood pressure) as required and instructed with access to supervision from a qualified member of staff. Recording the observations accordingly and escalating any concerns to a qualified practitioner as appropriate.
- To undertake and record therapeutic observations in accordance with the Trust’s Observation & Engagement Policy (for example general, 1:1 and 2:1 observations) as required and instructed with access to supervision from a qualified member of staff. Remain vigilant throughout the observation period and make relevant notes on the observation sheets of the patient’s presentation. To escalate concerns to a qualified practitioner as appropriate.
- To have a working knowledge of the Mental Health Act and to be aware of relevant MHA information when carrying out observations, to support leave appropriately for detained patients under the approval of a qualified practitioner, and to assist with interventions with detained patients.
- Demonstrate good interpersonal skills and a positive attitude within the team and when dealing with the patients, their families and members of the public.
- To contribute to maintaining the ward’s agreed philosophy, aims and objectives.
- To participate in the maintenance of the ward environment to ensure cleanliness, tidiness,