Facilities & Workplace Services Assistant

1 week ago

Taplow, United Kingdom The Rank Group Full time

**Company Description**

The Rank Group is growing rapidly within both our Venues and Digital businesses. If you’re not sure who we are, you may be more familiar with us through our iconic brands; Mecca Bingo and Grosvenor Casino. We have most recently acquired Stride Gaming, which,together with our existing Digital business, forms Rank Interactive.

We employ circa 8,000 people globally, with our UK office functions being located in Maidenhead (Head Office), Sheffield (Customer Solutions Hub), London (Digital) and a further office in Gibraltar, which is home to our existing Rank Digital function. Weare evolving as a business and are adding some exciting new brands and concepts to our venues and digital offering.

By joining an office-based or operational function with us, you’ll instantly be part of a high-performing and inclusive culture, which works closely to support our Customer-facing teams.

Main Accountability and Responsibilities
- Assisting the facilities team with the efficient running of the workplace.
- Managing, maintaining, and updating the filing/archive systems.
- Liaising with internal and external contacts across the Rank Group.
- Managing of access control for staff in the building.
- Acting as first point of contact for all visitors and advise colleagues of any visitors waiting in the reception area.
- Liaising with the landlord reception regarding all visitors to the building, visitor car parking and deliveries.
- Keeping all facilities systems up to date.
- Ensuring all meeting rooms are adequately set up.
- Coordinating catering for events, managing the set up and clear down
- Sorting and managing large amounts of mail and courier services each day for delivery to the individual departments.
- Allocating toners for fax machines, photocopiers, and vending machines - in addition to assist with ordering of these items
- Managing stock and inventory for the building, ordering new supplies, tracking spend and reporting anomalies whenever necessary.
- Reporting, monitoring and facilitating timely fixing of faults on the building (general maintenance) and its appliances such as franking machines, photocopiers, coffee, and vending machines.
- Assisting with large batch photocopying/laminating for internal customers
- Completing invoice processing and other facilities admin duties

Additional Duties:

- Fire warden duties (First Aid may also be offered as training)
- To provide cover within the Facilities & Workplace Services department.

**Qualifications**
- Previous experience in a similar role, is desirable
- Excellent communication and interpersonal skills - both written & verbal
- A well-presented appearance with a professional manner
- Excellent organisational & time management skills with the ability to prioritise work and resources effectively
- Strong attention to detail, enthusiastic, proactive, and driven individual
- First class customer service skills
- Computer literate with prior experience of MS Office (Microsoft Outlook, Excel, PowerPoint, Project, Word)

Additional Knowledge, Skills and Abilities:

- Team Player with the ability to be self-motivated and work on own initiative
- Flexible and open to new ideas.

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