Field Service Representative

**At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.**

**Field Service Representative - Central / South London & East / West Sussex**

Territory Central / South London and East / West Sussex - postcodes GU PO RH TN KT SW

**Major Tasks**:

- plan/schedule and perform on site service support as required which includes installation, preventive maintenance and repair of all Medrad injection systems at customer sites in a defined territory.
- This is a field based role requiring travelling in own and adjacent territories, including overnights as required.
- Some out of hours/weekend working may be required in certain circumstances.
- To carry out electrical safety and pressure safety testing on Medrad injection systems.
- To work with clinical and site services staff and scanner manufacturers on the planning, installation and testing of Medrad injection systems in hospital, mobile and armed forces clinical sites.
- To follow electrical/mechanical and installation guides for maintaining, troubleshooting, repairing and installing Medrad injection systems in hospital, mobile and armed forces clinical sites.
- To manage in field software and mechanical updates to a clinical portfolio of Medrad injection systems
- To contribute to the national service revenue objective (~ 4 Million annually), by generating revenue from service activities and maintenance contracts.
- To be responsible for the control and maintenance of own service inventory and tools.
- To accurately complete and submit in a timely manner all required administrative paperwork associated with job responsibilities, including maintenance and update of customers details and equipment locations on company database.
- To follow and adhere to all service department/company processes and procedures as outlined and required.
- To provide, where necessary, technical phone and E mail support for customers and dealers within service region.
- To be an active member of both the Regional and Service teams.

**Who you are?**
- Customer focus, value driven, high performance orientation, adaptability, cross functional collaboration/teamwork, detail orientation, effective planning/organising/executing, ability to prioritise tasks.
- Previous engineering experience, having worked within the NHS/ Private sectors, ideally within Radiology
- Knowledge of different Radiology modalities such as CT, MRI, Interventional
- HND/HNC plus practical experience, ISO/GMP experience, knowledge of ESD requirements.
- Good electro mechanical and hand tool skills and knowledge of analogue and digital electronics. Ability to read schematics and technical manuals and related documentation. Working knowledge of Inventory Management principles.
- Strong knowledge of Microsoft Office Applications and associated software programs. IT networking knowledge would be an advantage.
- Resides on territory. Willingness to stay overnight and support other territories, if needed. Full driving licence.

**Your Application**:
Be You at Bayer where you have the opportunity to be part of a culture influencing Health for all and Hunger for none.

To achieve our vision we see reward for all our employees as incredibly important and include the following list of benefits and working conditions:

- competitive salary and performance bonus
- 28 days annual leave plus bank holidays
- Private Healthcare, generous pension scheme and Life Insurance
- Employee discount scheme
- State of the art offices
- International career possibilities
- Flexible and remote working

LI-UK

**Location**:
United Kingdom : Berkshire : Reading || United Kingdom : Cambridgeshire : Cambridge

**Division**:
Pharmaceuticals

**Reference Code**:
718141