Christmas Sales Advisor

1 week ago

Birmingham, United Kingdom Whittard of Chelsea Full time

Christmas at Whittard is a magical time, could you be part of our festive story? We’ve been passionate about bringing luxury tea and coffee to our communities since 1886, meaning we’ve had Whittard products in stockings and under trees for the last 135 Christmases.

Joining the Whittard family during the busy festive period, you will provide exceptional customer service, strengthening the already successful Birmingham store in the community. Delight your family and friends by using your generous product discount and have yourself a very merry Whittard Christmas

**This store is hiring for the following positions**:

- One 8 Hour Positions.

**A day as Temporary Christmas Sales Advisor will include**:

- Providing first class customer service.
- Becoming an ambassador of the products, offering excellent knowledge and recommendations to customers, taking them on a journey to their perfect purchase.
- Always working towards, and achieving, your daily sales targets.
- Working closely in your team, creating great working relationships with colleagues.
- Operating the till, providing front facing customer service.
- Day to day activities such as cleaning, unpacking deliveries, stock management and depositing money at the bank.
- Hosting in-store and on the street tastings to promote the Whittard product line.

**We would love to hear from you if you have the following**:

- Experience demonstrating successful teamwork
- Previous experience in a customer service/retail role.
- The confidence to engage with customers in product conversations and provide excellent service and support.
- A commitment to personal development, always striving to reach goals.

**The role**:
Working in a friendly team, you’ll help create the atmosphere of joyful luxury that a Whittard Christmas store exudes. Helping customers finding their perfect product to make their Christmas just right, you’ll play an important role in the functioning of the store during a special period of the year.

**The company**:
Whittard have been selling the finest tea, coffee, and hot chocolate since 1886. Since then, the brand has bloomed across the UK, with successful e-commerce channels around the world. Dealing with luxury products for over 130 years, you would be part of a company that pushes high standards through every facet of the Whittard family. Thriving to be a diverse and inclusive organisation, Whittard celebrate a workforce that encompasses all individuals, backgrounds, and experiences.

You can find out more about us as a company on our social media pages or head into one of our stores

**Job Types**: Part-time, Temporary contract

**Salary**: £9.18-£9.50 per hour

**Benefits**:

- Employee discount
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Overtime

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- B2 4XJ: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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