Securities Service Specialist

Management Level

I

Job Description-Securities Specialist Operations Specialist

EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 Million people in 120 countries. EQ’s purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. In December 2021 EQ formally moved into private ownership by affiliates of Siris Group Capital, LLC.

EQ and AST have joined forces. Together, EQ and AST in the U.S. are a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ and AST together offer a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc., AST Private Company Solutions, Inc., and Donlin, Recano & Company, Inc. Learn more at:
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High Level Summary

We are seeking passionate and engaged individuals who takes great pride in their work, inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

JOB DESCRIPTION/RESPONSIBILITIES

The team member will be assigned a portfolio of companies and will be responsible for the day to day processing, balancing and validation of the plan activities for each company in the portfolio.

The team member will be required to gain a thorough understanding of all requirements associated with investment plan activities and the interrelated functions of other Shareowner Services departments that are involved in the process.

Duties may include transaction processing, resolving complex customer issues that are associated with the employee plan process, ensuring shares and cash are in balance, balancing plan bank and trust accounts and verifying accuracy of the transactions processed.

Overtime may be required due to peak volumes during certain times of the month.

Duties include a variety of operational tasks for complex securities or cash related transactions that require extensive knowledge of unit functions and systems. Duties may include: differentiating, processing, and reconciling transactions; researching inquiries; resolving customer complaints; reviewing time sensitive and/or complex documents; creating or revising departmental procedures.

May provide department level reporting using multiple sources. May provide training or work direction to junior level staff. Provides back-up to other desks. May have extensive customer contact; works under mínimal supervision. Coordinates situations involving multiple departments.

Education Requirements
- High School Diploma or equivalent

Experience Requirements
- 3+ years in one or a combination of the following: transfer agent experience, financial services, accounting, business processing, analytical, or operations
- Previous reconciling/balancing experience

Preferred Qualification
- Experience in an operational environment
- Prior Transfer Agent or Securities Industry experience
- Ability to multi task and meet deadlines while working in a fast paced, high volume environment
- Experience using SunStar
- Strong attention to detail and accuracy skills
- Intermediate Microsoft Office skills
- Excellent verbal, written, and interpersonal communication skills
- Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment

Skills and Abilities
- Experience in an operational environment
- Prior Transfer Agent or Securities Industry experience
- Ability to multi task and meet deadlines while working in a fast paced, high volume environment
- Experience using SunStar
- Strong attention to detail and accuracy skills
- Strong Microsoft Office skills
- Excellent verbal, written, and interpersonal communication skills

Equal Opportunity Statement

Covid Policy

EQ is committed to providing and maintaining a workplace that is free from known health hazards. Employees hired into client facing roles or those requiring business travel, may be required to be vaccinated against COVID depending on client requirements and travel restrictions. All current and future EQ employees are required to adhere to all health, safety and environmental policy and procedure requirements as a condition of employment.