Home Improvement Agency Surveyor

**About The Role**:
Job Title: Home Improvement Agency Surveyor

Contract: Permanent
Location: Hybrid - Plough Lane, Three Elms Trading Estate and home working
Hours: 37 hours per week

**Salary**: Grade 7 £32,061
Closing date: Sunday 23rd November 2025

Interview: TBC

The Team

**An exciting opportunity to join a well-established and critical team within Herefordshire Council.**

The **Home Improvement Agency** is a vital service that helps people maintain safe, secure, and suitable homes, enabling vulnerable residents to live independently. We offer:
**Core Services**

- **Adaptations for independent living**
Help people stay in their homes by arranging adaptations such as stairlifts, ramps, level-access showers, grab rails, and widened doorways.
- **Handy Person Service**
Small home repairs, safety improvements like handrails and locks, and minor adaptations to help residents live independently and safely in their homes.
- **Grants and funding support**
Help residents access **Disabled Facilities Grants**

The overall goal is to:

- **Enable independent living**
- **Reduce hospital admissions** (by preventing falls or unsafe living conditions)
- **Support quicker hospital discharges** (by making homes safe to return to)
- **Improve housing quality** for vulnerable residents

**About You**

Are you an experienced Surveyor looking to make a real difference in your community?
Join **Herefordshire Council’s Home Improvement Agency** and play a vital role in helping local residents live safely, independently, and comfortably in their own homes.

**About the Role**

You’ll carry out property surveys, prepare specifications, and oversee adaptations, repairs, and improvements for vulnerable residents, older people, and those with disabilities. Working closely with clients, contractors, and occupational therapists, you’ll ensure all work is completed to the highest standards, on time, and within budget.

**Key Responsibilities**

- Manage projects from design through to completion, ensuring compliance with legislation and council standards.
- Provide technical advice to clients, contractors, and colleagues.
- Support delivery of grants and assistance schemes such as Disabled Facilities Grants.
- Promote energy efficiency and sustainable home improvements.

**About You**

- Qualified to HNC/HND level (or equivalent) in Building Surveying or Construction.
- Strong knowledge of building regulations and residential construction.
- Excellent communication and project management skills.
- A commitment to delivering high-quality service with empathy and professionalism.
- A full UK driving licence and access to a vehicle.

We Offer

- A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

- **Starting Salary**of £32,061
- **Pension**Scheme Enrolment in the Local Government (LGPS)
- **Career progression**:clear pathways to progress
- **Annual Leave**: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum with line manager approval.
- **Flexible working**:flexi-time, job-share, part-time hours and, in some instances, home working
- **Employee Assistance Programme**: 24/7 access to support and counselling
- Payment of **professional membership fees**
- **Pick your perks**- our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

Why Choose Us?

You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector.

One of Herefordshire’s biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals. Our ambitious transformation programme aims to further build on this to offer an all-age approach. We’re excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures.

Don’t meet all parts of the job description?

Reasonable Adjustments

Creating an inclusive workplace

Employee Network Groups play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.

Employee Network Groups are a collective of colleagues who often share identities, life experiences or cultures and who come together to initiate positive change in their work place. Our groups include: Black and Asian Staff Networking Group, LGBTQ+, Parents & Carers, Climate and Nature Emergency, Diff-abilities and Armed Forces/ Veterans. For more information on our Employee Network Groups please c