Credit Controller

Thomson environmental consultants: The independent, employee-owned consultancy, chosen by successful clients, admired by competitors, and the place to work preferred by top specialists.

With offices across the UK, our experts are committed to delivering our clients exceptional outcomes across a range of environmental services and ecological contracting.

We aim to be the most innovative, pragmatic and fast-growing environmental consultancy in the UK.

Our services include but are not limited to: terrestrial ecology, freshwater ecology, marine ecology, habitat management, arboricultural services, geospatial and data management, environmental impact assessments.

Our people make us who we are; we are commercial but not corporate, guided by our values of Respect, Integrity, Support and Excellence. Career growth and development is highly valued at Thomson, and we nurture talent, leading to rapid career-progression opportunities. Our people benefit from access to a diverse range of industry-accredited external trainings, as well as in-house training opportunities led by our specialists. The variety of projects we deliver across the breadth of environmental services encourages cross-team working and collaboration.

**Position**:
We have an exciting part time opportunity working as a credit controller based in our Guildford Head office. You shall be joining a small but very friendly team that offers flexible hybrid working.

The key purpose of this role will be to collect full payments from clients on a timely basis. This requires the building of strong relationships with both client contacts and Thomson staff so that any potential payment issues are resolved quickly.

Some of the key responsibilities include.
- Ensure prompt and full payment from clients by monitoring when invoices are due for payment; proactively chasing payments and liaising with both client contacts and Thomson staff so that any potential payment issues are resolved quickly.
- Decide when to withhold services to encourage payment and when to start legal proceedings.
- Decide whether to provide clients with credit by performing credit checks for every new client and annually for existing clients.
- Review the data set up for new clients to ensure accuracy and prevent duplication of clients on the company’s ERP system (NetSuite).
- Negotiate payment terms with new clients if they request longer terms than our standard 14 days.
- Maintain an accurate expected payment date for each invoice in NetSuite.
- Ensure that customer statements are issued automatically by NetSuite monthly.
- Provide an accurate update for the Finance Director as to when Applications for Payment (pro forma invoices) will be paid.
- Lead regular review meetings with the Finance Director to discuss any non-payment issues.
- Monitor DSO (Days Sales Outstanding).

**Requirements**:
To be considered for this role you must have credit control experience in a B2B environment, excellent written and verbal communication skills, a great relationship builder particularly with external contacts but also with colleagues, a tenacious attitude when it comes to collecting debt, strong negotiation skills and self-motivated and organised with the ability to manage multiple priorities.

**Other information**:
As an Employee Owned Trust (EOT) our collective efforts generate results that translate into greater rewards for everyone. You’ll enjoy all the benefits we have to offer, including EOT approved bonuses (after a qualifying period), the opportunity to contribute to and lead on high-profile, once in a life-time projects, 25 days annual leave, progression opportunities and regular social events.

**Equality, Diversity and Inclusion**

As an equal opportunities employer, Thomson is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.