Bodyshop Administrator

**About the role**

Are you a customer care hero? Is “Organised” your middle name? Would you like a role in an exciting environment where your attention to detail and customer care skills will be invaluable? A superb opportunity to join the growing Bodyshop team at Sytner Coventry BMW/MINI has arisen.

We are seeking a Bodyshop Customer Advisor & Administrator to join our friendly, hardworking aftersales team. If you have a positive, “can do” attitude, take pride in the quality of your work and thrive on delivering first class customer care in a fast-paced environment, then Sytner Coventry Bodyshop may be the place for you.

Experience in the automotive industry is not essential, what’s more important is your ability to give our customers the care and attention they need whilst their car is with us for accident damage repairs. You should also have the ability and desire to support the department through methodical, thorough administration duties.

**About You**

Ideally you will be used to busy environment, have good time management skills and the ability to work well under pressure. A quantity of the work we do involves preparing BMW and MINI Approved Used Cars for sale, so good working relationships between departments is something we value. The department operates to targets and we are looking for somebody who enjoys the challenge of reaching a goal every month, but can balance this with a genuine desire to fulfil customers’ needs and impress them with our service levels. Training on our systems and processes will be provided in-house, and ongoing development opportunities such as manufacturer training and qualifications could also be available.

**Why Sytner?**

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement - 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
- Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please **click here**.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.