Hair Professional Lead End-point Assessor

**Permanent Full-time**

**Location: Remote**

**Reports to: End-Point Assessment Delivery Manager**

**Salary: £30,000 - £34,000**

**Line management responsibilities: Yes**

**Overview**

Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.

Whats the secret to our success? Simply put, we do things differently here

The role of an Apprenticeship End-Point Assessor is to provide independent, fair, reliable and consistent assessment services to Training Qualifications UK customers working with Apprenticeship Standards. End-Point Assessors are required to use assessment experience with robust and relevant industry knowledge to form judgements and grading decisions upon the completion of a variety of assessment activities, which test the apprentices occupational competency.

This role requires someone who is flexible in their approach to all tasks, with the independence to travel as and when the business requires. Also has exceptional assessment abilities coupled with the ability to act with integrity and impartiality. The successful post holder will not only be responsible for delivering an agreed caseload of End-Point Assessments but will also take the lead role in the training and standardisation of freelance associate End-Point Assessors, undertake internal quality assurance-based tasks and support with the delivery of training and support to external customers. The sectors that fall within this role to be assessed are:

- Hair Professional Level 2
- Advanced and Creative Hair Professional Level 3.

**Key Responsibilities**
- Undertake a small annual caseload of End-Point Assessor allocations to keep skills current and support wider role responsibilities.
- Maintain an excellent working knowledge of Apprenticeship Standards and Assessment Plans relevant to the sector areas as listed above.
- Perform line management responsibilities for agreed End-Point Assessors within their sector.
- Support with the delivery of End-Point Assessor performance monitoring activities such as observation/desktop reviews.
- Support the recruitment of new End-Point Assessors for your given sector/ standard.
- Take responsibility for the design, delivery, and currency of training materials to successfully train all newly onboarded End-Point Assessors for their given sectors/standards.
- Develop, prepare and host engaging and meaningful standardisation activities to embed consistency in delivery and accuracy in decision-making/grading outcomes.
- Develop and deliver externally facing training content to provide outstanding support for external stakeholders/customers in relation to End-Point Assessment.
- Lead on the production of bi-annual Lead Reports cascaded to all relevant End-Point Assessment centres.
- Use expert knowledge to assist with and as required draw conclusions about the following cases, acting as an authoritative voice in cases where consensus cannot be reached:

- inbound complex customer queries
- investigations into potential malpractice
- complaints
- appeals
- assessment discrepancy between Assessors/IQAs.
- Proactively support EQA activities and quality assure sample evidence submitted.
- Take responsibility for your own ongoing CPD as well as monitor wider End-Point Assessors ongoing CPD (within your sector), relevant to assessment and internal quality assurance practices, the wider Apprenticeship landscape, and the industry for which you assess/are responsible for.
- Develop and maintain an understanding of Training Qualifications UKs internal policies and processes and adhere to them at all times.
- Adhere to the highest possible quality standards relating to assessment practice and report any suspected or actualised breach of confidentiality or malpractice/maladministration to Training Qualifications UK.
- Proactively recognise and deal with any developmental actions to manage risk accordingly.
- Adhere to high levels of confidentiality in relation to Apprentices, Approved Centres and Employers whom Training Qualifications UK work with.
- Some requirements to travel. Has access to own transport with an ability/willingness to travel as the business needs.

**Other Responsibilities**
- Commit to becoming qualified to undertake and support with qualification EQA activities for your relevant sector.
- Liaise with other departments to facilitate a smooth customer experience and journey.
- Be aware of conflicts of interest and report associated risks.
- Engage with any Training Qualifications UK communications such as internal updates, newsletters, policy updates or Centre information.

**Essential Skills / Experience / Qualifications**
- As a minimum must be competent and able to assess Hair Professional Apprenticeship Standards to