Sales & Customer Service Representative
22 hours ago
**About the Role**
We are a fast-growing online supplier of DIY sign writing graphics and magnetic signs. Our unique pre-cut vinyl kits allow customers to save up to 50% on professional-quality van and vehicle signage while making installation simple and stress-free.
We receive a large number of inquiries daily via WhatsApp from customers looking for more information before purchasing. We’re looking for a **proactive, friendly, and confident Sales & Customer Service Representative** to help us convert more of these leads into paying customers.
**Responsibilities**
- Respond to WhatsApp customer inquiries in a professional and personable manner.
- **Call customers** who request more info to build rapport and explain products.
- Follow up with undecided leads via phone/WhatsApp to close sales.
- Provide excellent general customer service (order updates, product guidance).
- Maintain a simple CRM or WhatsApp tagging system to track and re-engage leads.
- Upsell additional products and encourage repeat purchases.
**Skills & Experience**
- Previous experience in **sales, telesales, or customer service** (phone-based experience preferred).
- Confident, friendly communication style with strong people skills.
- Ability to handle objections and close sales naturally (without hard selling).
- Self-motivated and target-driven.
- Comfortable working independently and managing your own leads.
**Compensation**
- **Basic salary + performance-based commission.**:
- Flexible, remote working with **uncapped earnings potential**.
**Why Join Us**
- Be part of a growing UK e-commerce brand.
- Full training and scripts provided - we’ll set you up to succeed.
- Freedom to work remotely with flexible hours.
- Opportunity to grow into a senior sales or customer support role.
Pay: £24,420.00-£42,758.90 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- On-site parking
- Sick pay
- Work from home
Work Location: Hybrid remote in Letchworth SG6 2HB
-
Customer Service Representative
3 days ago
Letchworth, United Kingdom Hales Group Ltd Full timeCustomer Service Representative Letchworth Permanent 9am - 5pm 25/26K Job Purpose Develop a culture of customer satisfaction through prompt and comprehensive handling of customer and supplier orders, enquiries, and complaints. Support marketing efforts, annual exhibitions, and collaborate with the team as needed. **What you will do as a Customer...
-
Customer Service Representative
2 weeks ago
Letchworth, United Kingdom ServiceTec Full timeCan you speak both English and German fluently? Do you like dealing with people and helping solve issues? If so, this position may be of interest to you. We have an exciting opportunity for an English/German speaking Customer Service Representative to join our small and friendly team for an immediate start. **Location and the role**: This is a Remote/Home...
-
Customer Service Representative
2 weeks ago
Letchworth, United Kingdom ServiceTec Full timeDue to business expansion, we currently have an exciting opportunity for a Customer Service Representative to join our small and friendly team for an immediate start. If you are interested in the position, please see further details below: - **Location and the role**: The role is predominantly based at our UK Headquarters in the centre of Letchworth Garden...
-
Area Sales Manager
1 week ago
Letchworth, Hertfordshire, United Kingdom ToTaCo - B2B Sales Recruitment Full time £30,000 - £60,000 per yearThe OpportunityYou'll be responsible for driving hire and sales of scaffolding systems across a high-potential territory, building relationships with key contractors, scaffolding businesses, and industrial users. This is a genuine growth role for a commercially sharp salesperson who understands temporary works/access solutions and can operate credibly on...
-
Sales Representative
1 week ago
Letchworth Garden City, United Kingdom Tonerone LTD Full time**Tonerone Ltd**is a printer consumable supplier who has grown incredibly in no time and is now on the lookout for a sales representative for Monday to Friday. This will begin as temporary two week review with potential to full time member of our team Monday - Friday: 9am to 4pm £11.00 per hour (plus lead conversion bonus) **This role will entail the...
-
Customer Service Advisor
2 weeks ago
Letchworth, United Kingdom Ellis Mason Full time**ARE YOU GOOD WITH CUSTOMERS AND CONFIDENT ON THE PHONE?** - Ellis Mason_ are recruiting for a **CUSTOMER SERVICE ADVISOR** to join a highly successful based business based in Letchworth. The role will involve customer service, administration and purchase ledger, all of which will be trained by the Office Manager. As a **CUSTOMER SERVICE ADVISOR**, you...
-
Service Advisor
1 week ago
Letchworth, United Kingdom Endeavour Automotive Group Full time**Job description**: Service Advisor **Salary**: £32,000 OTE £40,000 Job Location: Letchworth, North Hertfordshire Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus, INEOS and Polestar across dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We...
-
Customer Service/warehouse Operative
1 week ago
Letchworth, United Kingdom Lavender Medical Limited Full time**Customer Service - Upto £22000+ discretionary year end bonus** Founded in 2009, Lavender Medical specializes in supplying innovative products to the orthopaedic community. We are a young and dynamic company growing from strength to strength. As part of our growth we are seeking an enthusiastic business administrator to join our team. The job is located...
-
Internal Sales Advisor
4 weeks ago
Letchworth Garden City, United Kingdom WALLACE HIND SELECTION LIMITED Full timeAre you an ambitious Internal Sales Advisor or Telesales Executive? Are you looking to grow both your career and earnings simultaneously? We are offering to develop a smart, hungry, customer-centric individual with transferable skills and the desire to work in a professional, high-quality environment. We will provide you with full consultative sales &...
-
Internal Sales Advisor
2 weeks ago
Letchworth Garden City, United Kingdom Wallace Hind Full timeAre you an ambitious Internal Sales Advisor or Telesales Executive? Are you looking to grow both your career and earnings simultaneously? We are offering to develop a smart, hungry, customer-centric individual with transferable skills and the desire to work in a professional, high-quality environment. We will provide you with full consultative sales &...