Monitoring Operative

**Make a difference**:

- At DeterTech we give peace of mind to people and communities, every day. Making the world a safer, more secure place is what matters to us. And it’s what sets us (and you, if you join us ) apart from the crowd. DeterTech continues to grow and has big plans for the future. Join us and see how you can contribute to our future success.- Are you looking for a role where you can make a real impact in security and safety? As a **Monitoring Centre Operative** at **DeterTech**, you’ll be a crucial part of a dynamic team dedicated to protecting people, property, and communities, while gaining valuable experience in a vital sector.

**Why Join Us?**
- This is an exciting opportunity to make a real impact. You’ll be the first line of defence, handling critical situations with skill and confidence, ensuring that our clients and their assets remain secure.Key Duties Include:

- **Monitor cutting-edge security systems** to identify potential threats and breaches.
- **Evaluate and prioritise** alarms and incidents, ensuring swift, accurate responses.
- **Collaborate with security services** to resolve incidents quickly and effectively.
- **Deliver exceptional customer service**, supporting our clients with professionalism and care.
- Work within a **24/7 shift pattern**, giving you flexibility and a balanced work-life routine while contributing to an essential industry.

**What We’re Looking For**:

- Strong analytical skills to assess complex situations quickly and effectively.
- Excellent communication skills, both with your team and clients, to manage incidents efficiently.
- A high level of reliability and independence, thriving in fast-paced, high-pressure scenarios.
- Strong IT skills and experience would be a significant advantage, helping you to navigate and operate security systems with ease.
- A keen eye for accuracy and the ability to make sound decisions under pressure.
- A commitment to maintaining ethical standards and integrity in every task.

Our Values:

- These three values describe what it means to work at DeterTech. Our values exist to guide us in our day-to-day work. Every decision we make, every question we ask, every interaction we have, should have our values at its heart. It’s the way do things. Living and breathing our values every day will help us to grow - individually and as an organisation - and to achieve our purpose of giving greater peace of mind to people and communities, every day.- **Committed** Our business is built on trust and accountability. We take pride in our work, keep our promises and care about the impact we have on our customers and each other. We are committed to delivering excellence every time, being accountable for our actions and the decisions we make.
- **Inclusive** We collaborate to deliver the best outcomes. We work together to create a stronger, more sustainable business. We build long lasting relationships with customers, partners and each other, based on trust. Everyone is respected and we welcome diversity of ideas and backgrounds.
- **Ambitious** We act with clear purpose for positive impact. Our purpose and goals guide our every action and decision. We continually look for ways to improve and learn from every experience, determined to get the best results, in the right way. This benefits us, our customers and ultimately the communities we serve.

**Benefits**:

- 25+ Days of Holiday
- Healthcare scheme
- Company pension scheme
- Employee Assistance Programme
- Life Cover 3x salary
- SmartWater Product Pack
- Wider Benefits Portal
- Buy Holiday Scheme
- Employee Recognition Programme

About DeterTech

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

**Department**

Operations

**Employment Type**

Full Time

**Location**

UK (Prestwick)

**Workplace type**

Onsite

**Compensation**

£25,000 - £31,000 / year