Sales Team Leader
2 days ago
**Telesales Team Leader**
**Salary - £25,000 - £30,000 + commision. OTE £50,000**
**Location - Brighton**
**Permanent - Full time**
**Working pattern - Monday - Friday**
**About Surecover Group**
Following significant growth, Surecover Group seek an experienced Sales Team Leader to lead a team of 8.
We are an exciting company that has grown significantly since our inception in August 2020. The company is led by experienced Sales Directors and industry veterans and we seek exceptional people join us on this exciting journey.
We have 40 employees, made up of Sales Agents, Team Leaders and back office support staff.
**About the role**
The Sales Team Leader will join the mangement team of Surecover Group and will lead a team of 8 with the ambition of growing the team further. You will be responsible for the recruitment of new agents, training of new and existing team members and ensuring sales targets are achieved. A key element of success in this role is the ability to develop communication and sales skills through constant learning and development programmes. Previous experience of leading a sales team is essential as is the drive and ambition to grow a high performing, successful team.
Previous experience of leading teams in a call centre environment is essential, as is the ability to lead, gain the respect of your team and meet the high expectations of the company.
**Key Responsibilities**
Provides encouragement to team members, including communicating team goals and identifying coaching indicators.
Communicate sales targets, manage team performance against set goals and identify areas for training and development.
Taking calls as needed for escalations.
Conducts team meetings to update members on best practices and continued expectations.
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.
Reporting to the Managing Director and work alongside the Learning and Development Manager in relation to ongoing coaching needs of individuals.
Carrying out coaching sessions for sales team members when/where necessary.
**Salary**: £25,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Brighton, BN1 3XF: reliably commute or plan to relocate before starting work (required)
Reference ID: SCG100
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