Employee Relations Advisor
1 week ago
Investigo are supporting a large retail business with the recruitment of an Employee Relations Advisor to join their fantastic HR team.
Our client is looking for an ER Advisor to coach, guide and provide employee relations advice to Line Managers through effective case management of people related issues. These include: disciplinaries, performance management, employment tribunals, grievanceand absence management.
You'll be focused on coaching to increase the Line Manager's capability and using our clients policies, processes and advice in strengthening their Great Place to Work culture whilst effectively and fairly managing difficult situations. Advice will be eithertelephone based or face to face coaching with Senior Managers for complex/high risk/sensitive cases.
**Key Accountabilities**:
- Coach, guide and provide employee relations advice to Line Managers either on the phone or face to face with Senior Managers in high risk/sensitive or complex cases
- Effective proactive case management of people related issues to conclusion, such as: disciplinaries, performance management, employment tribunals, grievance and absence management (including OH referrals)
- Act as SME to HRBP in any organisational change e.g. structure changes, TUPE, relocation
- Provide HR BP insight for case management trends, identifying skills/knowledge gaps, ER Metrics
- Provide feedback and insight to the Reward and Benefits Manager to ensure our benefits help our colleagues and Managers in mental, health and financial wellbeing.
- Own and update Employee Policies, handbooks, Line Manager Guides and templates following legislative updates, amended ways of working or best practice process changes (internal and external driven)
- Work with 3rd party providers to resolve/prepare for ACAS reconciliation, tribunal representation etc.
- Support seamless transition of cases and ER support, maintaining effective communication.
- Training delivery to line managers to support our modular training programme e.g. performance management, investigations, disciplinaries (the ER Adviser will be trained in the programme by our Vista HR Legal partner to ensure consistency of delivery andthat the content support tribunal approaches etc)
**Skills/Experience**
- CIPD level 5 qualified and demonstrable experience within an ER role
- Able to coach and build rapport on phone with effective listening skills
- Strong written & verbal communication skills
- Able to interpret data & provide insights
- Good stakeholder management
- Employee policy & legislation knowledge and ER best practise
- Seeks out continuous improvement, and curious about what is happening in external market place
- Able to balance business risk with process and legal requirements
**What's on offer**
You'll be supported with fantastic learning and development and have the opportunity to grow and develop your career with our client's business.
- Competitive bonus
- Save-as-you-earn scheme
- Life Assurance
- Contributory pension scheme
- Colleague discount
- Salary up to £33,000 depending on experience
- Hybrid working
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