Warranty & Technical Administrator

1 week ago


Cannock, United Kingdom Finning (UK) Ltd Full time

Company:
Finning (UK) Ltd

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
As Warranty & Technical Administrator you will complete administration of all tasks to ensure the smooth operation of the warranty and technical administration across Finning UK and Ireland.

**Job Description**:
Major Job Functions for the Warranty & Technical Administrator
- Ensures all warranty information is entered on the system including delivery service records, extended warranties and any agreements.
- Registers all extended warranties with Caterpillar Insurance Services.
- As Warranty & Technical Administrator you will also complete the extended warranty register and liaise with Caterpillar to secure special quotes.
- Administration of used equipment warranty pricing and codes.
- Maintenance of department webpage (with training and support).
- Ensures the return of all parts and/or components requested for return by Caterpillar and other OEM suppliers.
- Orders and manages all technical information for both internal & external customers including SIS and ET etc.
- Raise purchase orders for both technical & warranty.

Specific Skills for the Warranty & Technical Administrator
- Strong communication and interpersonal skills, with an ability to build positive relationships both internally and externally
- Analytical and problem solving skills
- Works on own initiative and works well as part of a team
- Conversant with MS Word, PowerPoint and Excel
- Numeracy and literacy skills
- We have an excellent rewards and benefits scheme available to all employees: Excellent contributory pension scheme, free medical scheme (dental, optical and medical), employee share scheme, life assurance, retail vouchers and discount, cycle to work and structured reviews.

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