Financial Transactions Officer

1 day ago

Norwich, United Kingdom South Norfolk Council & Broadland District Council Full time

**Fluent in Finance? Together we’ll make a great team**

**Role Snapshot **Do you have a passion for numbers, are you good with money, do you have good attention to detail, and an appetite to provide high levels of customer service? If you enjoy working in a team environment which really does help to make adifference to your local area. then read on.

**What you could be part of**

The Financial Transactions Team is a small team that’s integral to the success of South Norfolk and Broadland Councils. We are the team that deals with every financial transaction that flows through the organisation. We’re responsible for the accurate processingof all income every day, the issue of invoices and collection of monies due to the Council and we make sure that all our suppliers are paid accurately and on time.

Working at South Norfolk and Broadland Councils would enable you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvementis also vital and our employees challenge themselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.

**What you’ll be doing**
- Accurately process all income paid to the Council
- Work closely with suppliers, dealing with the payment of their invoices
- Deal with and issue invoices to customers that use a wide variety of Council Services
- Initiate credit control and debt collection proceedings for the non-payment of invoices and overpayment of housing benefit
- Liaise with internal teams to resolve queries relating to payments and other financial transactions

**You must have**

Good attention to detail and the ability to communicate and deal with a wide variety of people and organisations. It is a small team so the need to be flexible in your approach is a must. You will be forward thinking and always looking at ways to make improvementsand drive out inefficiency. Educated to A Level / NVQ Level 3 or equivalent experience in a relevant area is essential. Experience of working within a similar environment would be an advantage, however full training will be given.

**What’s in it for you**

Our package includes:

- 25 days holiday increasing to 28 days after 5 years service plus bank holidays (pro-rata for part time employees)
- Opportunity to work your hours flexibly to improve your work life balance (where operationally possible)
- Employer pension contributions of 15% with the option to make additional voluntary contributions
- Access to our One Team Rewards scheme including discounts in high street shops and restaurants, employee assistance programme and car lease scheme - with more to come
- Payroll giving scheme
- Regular reviews with your line manager, develop a personal development plan, as well as opportunities to undertake training
- Compassionate leave and sickness entitlement for times of need
- Support towards volunteering days in the community and encouragement to be involved with fun activities to raise money for local and national charities.

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