Car Sales Executive

Porsche Retail Group have an excellent opportunity for a **Car Sales Executive** to work for one of the world’s most iconic brands and join the prestigious **Porsche Centre West London.** This impressive Centre is a state-of-the-art building with a Barista service coffee bar, close to public transport links, heavily subsidised parking and is located 5 minutes’ walk from Chiswick High Road, which isfull of shops and restaurants.
**Please note**: To be considered for this role, you must hold a full UK driving licence.
**About the company
**Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. PorscheRetail Group are proud to be one of Best Companies’ **Top 100 large companies to work for in the UK**, as well as a **Top 5 company in Automotive**, and combine an outstanding working environment with great benefits and an extremely competitive package.
**About the role
**As a Car Sales Executive, you will sell vehicles and associated products and deliver an exceptional customer experience whilst adhering to the company's core values of Trust, Integrity and Empowerment at all times. Your responsibilities will include:

- Providing customers with a warm welcome and an individual, exclusive experience aligned to brand values
- Following the sales process, values and Treating Customers Fairly (TCF), adhering to Sales Targets and other KPI's
- Being an advocate of the group and the brand to build customer loyalty and satisfaction, ensuring all customer needs are met
- Qualifying customer needs, collect customer contact details and marketing consent decision
- Performing up to date, high quality and accurate appraisals of vehicle part exchanges, obtaining valuations from the Sales Management team
- Provide tailored demonstration of product features and use approved presentation methods for add-on products
- Completing all sales administration accurately and in a timely manner
- Providing updates, explaining the next steps, changes, payment method, part exchange, registration details and arranging delivery dates to ensure customers are prepared for handover
- Maintaining customer relationships, managing customer issues and continuing to build relationships with 6 monthly follow up calls
- Professional use and practice of CitNOW presentations, static demonstrations, pre/post-handover messages, prospecting and renewals
- Ensure internal regulatory checks / paperwork are completed in a timely manner, including Integrity Checks, Companies House Searches, FCA Finance & Insurance Trackers, AML forms
- Continually developing your knowledge of Porsche Retail Group products and services
- Being proactive in maintaining professional standards of presentation and workplace
- Taking ownership for your personal development needs and complete all training courses as required

**About the rewards
**For the role of Car Sales Executive the hours of work are Monday to Friday 8.30am to 6.30pm (with a designated day off) and every Saturday 9.00am to 5.00pm.
There is a basic salary on offer of £25,500 per annum with an OTE of circa £60,000. You will also receive a fantastic benefits package, including:

- 25 days holiday per year plus bank holidays
- VW Group Company funded vehicle
- Private Medical Insurance
- DC Pension Scheme
- Life Insurance
- Staff preferential rates
- Employee Discounts Programme
- Employee Assistance Programme
- Option of a 2nd VWG Vehicle at Preferential Leasing Rates

**How to apply
You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you
- Vehicle, car, motor, showroom, dealership, automotive, sales, executive, FCA, car sales_