Team Supervisor

**Team Supervisor**:

- Hourly Rate
- ** 13.00**
- Location
- ** Letchworth**
- Contract Type
- ** Permanent**
- Hours / Specific Hours
- ** / Applicant must be fully flexible and able to work on a rota basis from 7:00am - 7:00pm Mon-Sat and 9:00am - 5:00pm Sunday. Successful applicant will be rota'd to 35hours over 5 days out of 7 on a rota basis.**

**Jobs include but not limited to: tasks such as merchandising, filling, facing and till work but will also include elements of managing and supervising a team, running the store in store manager absence, modelling the values, delegating tasks, driving sales and customer service standards and most importantly focus on health and safety and compliance.**

**Successful applicant will have a passion for retail and be able to work individually and as part of a team.
**The Vacancy**

As one of our Team Supervisors. Every day will be different, as you expertly lead by example, model our values and manage your team, you’ll focus on making sure the store runs smoothly and that everyone understands the part they have to play. So, you’ll recognise individual strengths and delegate tasks appropriately, making sure the right person is in the right place at the right time. By doing so, you’ll help drive-up sales and customer service standards.

With the ability to get the best out of people, you’ll oversee stock replenishment and all shop floor activity and have a real passion for retail. Keenly focused on health & safety and compliance, what will set you apart is your attitude and mindset. Through your leadership qualities you’ll engage your team to be better every day ensuring their development is nurtured as they are our next leaders. Your desire to coach your team and engage with your customers, will shape a meaningful career for yourself.

If you value hard work, having fun and can help us to create a happy store that people love to visit, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retail Team Leader Level 3 apprenticeship scheme, and team member and family discounts of 20% plus much more.

**The Company**

We're a family-owned business with honest and fair family values at our heart.

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.

**Rewards & Benefits**

**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:

Holiday accommodation
- Educational benefits
- Financial support

**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Celebratory gifts**
- From becoming a parent to getting married or celebrating a significant anniversary - if it’s important to you, it’s important to us. So, we’ll celebrate with you with a wilko gift card.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are availa