Modern Workplace Technical Consultant

1 week ago

Birmingham, United Kingdom NTT Data UK Full time

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more

As part of this Modern Workplace Technical Consultant role, you will be involved in engaging with the Modern Workplace Delivery Consulting leads and delivering solutions for medium to enterprise clients. As part of your role you will form strong relationships with the client and colleagues. Given the nature of our Managed Service clients and sectors. Ideally already SC cleared; or with potential to be SC cleared (dependent upon client assignment).

Furthermore, you will:

- Report into and work under for the Microsoft Platform M365 Technical Architect
- Provide Technical consulting and delivery of Microsoft services
- Provide consulting and support client stakeholders regarding high-level investigations into best operations for high-level Microsoft practice
- Work with the wider team, to ensure Microsoft service are properly configured and maintained to expectations and needs
- Take part in pre-issue/post-issue reviews, utilising your expertise and up-to-date knowledge to provide root cause analysis.
- Organise the implementation through constant improvement of information systems, data handing, processes/procedures, organisation and equipment
- Utilise your excellent communication skills and history of client-communication to ensure customers and internal stakeholders are aware of progress and future plans
- Ensure you develop yourself through offered training and collaborative forums to stay up-to-date with emerging Microsoft capabilities to ensure you're offering nothing short of excellence

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