Shipping Administrator

**Job Summary**:
**_ We set science in motion to create a better world and have done so for over 100 years._**

Through our diverse and passionate global workforce of 14,000+ professionals - we've become a trusted provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries.

Thanks to our global infrastructure, our team’s contributions reach many parts of the world and have a profound and positive impact on people’s lives.

If you want to help us solve the world’s most complex challenges and join an inclusive community that supports your career development - you belong here, with us.**Position overview**

Based in Chorley, the Equipment & Ancillaries Team provide a global service tailored to our customer’s individual needs whereby we will source and supply medical and laboratory equipment to support them in conducting their clinical trials.

As a Shipping Administrator, you will be primarily responsible for tracking and tracing parcels that are in transit to destinations all over the world. You will be incredibly organised, a great communicator and have a strong attention to detail. You will use critical thinking, logic combined with a persuasive approach, to resolve issues associated with carrier failures, customs clearance and other factors that may impact smooth delivery to our customer sites.

Our high-performance culture is a key strength of our business. Above all, we are a team. All functions are inextricably linked therefore having a strong team ethic and excellent communication skills are essential qualities of all of our associates. Character is as important to us as capability. We are very proud of our associates, their enthusiastic team spirit and their focus on providing exceptional customer service.

**What you will be doing for us**
- Track and expedite all shipments on a daily basis and working to resolve any delays with Carriers, Freight Forwarders and Customs etc.
- Communicate with key stakeholders providing updates on delays and requesting information to expedite shipments.
- Update the system with all tracking details and save the Proof of Delivery for future reference.
- Responsible for producing accurate and timely reports to support customer and business needs.
- Carry out invoice verification for all shipments, ensuring that the Invoice value matches the standard or the cost quoted.
- Responsible for maintaining an accurate electronic and manual filing system in relation to all Despatch Documentation in line with requirements for HMRC audit.
- Manage shared mailboxes in line with requirements ensuring timely and accurate responses and ensuring the mailbox is accurately categorised and filed appropriately.
- Complete other ad-hoc duties and provide general administrative support to the Distribution & Warehousing Team.

**What we can offer in return**:
We offer a competitive salary and following applicable qualifying periods of service, you will have access to healthcare, associate events, a company bonus scheme, flexible working, a pension scheme, our Avantor associate reward and recognition scheme and as well as the usual annual leave entitlements, who doesn’t want the day off on their birthday?

**Further Information**
- Annual Bonus
- Private Healthcare and Dental
- Pension contributions
- 25 days paid holiday + Bank Holidays

This role will suit an export administrator, junior expeditor, international logistics clerk and logistics administrator.

**How to apply**


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