End Point Assessor

Innovate Awarding, part of the Lifetime Group, is a leading independent national awarding organisation specialising in vocational apprenticeship qualifications.

We are looking for innovative, approachable **Customer Service** End Point Assessors who are looking to transform their careers and help shape the next generation of industry experts**.**

As one of our innovators of the future you can enjoy a supportive culture with a real emphasis on personal and professional development. We help our people maintain their occupational expertise and support their continuous professional development through training, workplace experience, professional memberships and more.

**This is a great opportunity to enjoy a more flexible approach to your working hours, a better work/life balance and the chance to use your skills and experience to really make a difference.**

**What will you be doing?**

You will join our business as an End Point Assessor, delivering aspirational assessments with integrity, approachability, and resourcefulness.
- Working with apprentices and their employers to plan, carry out and report on End Point Assessments.
- Making decisions for apprenticeship standards and overall grades, you’ll use your expertise to make fair and independent assessment judgments against the standard’s grading criteria.
- Carry out administration and keep your sector knowledge up to date.

With a great work/life balance, and with the support of our expert and friendly team, you’ll have the chance to not only help people improve their prospects, but to help our business achieve its ambitions.

**What will you bring to the role?**
- Significant experience within a customer service role with a balance between time spent in as a team member and time spent in a management position.
- An Assessors qualification
- A a proven passion for and hands-on experience within **Customer Service.**:

- Full driving licence and access to a vehicle
- Familiar with MS Office and other IT systems (training will be provided for EPAPro).

**Why join Lifetime Group?**

There are lots of great reasons to want to work at Lifetime Group, but we think our benefits enhance your experience that little bit more. From enhanced leave packages to flexible working, discounts to community groups, and much more. Explore what being a life-changing person gets you here.

**More than just a job**

Working for Lifetime Group isn’t just a job, it’s an opportunity to be part of a supportive and progressive culture that is focused on enabling people to fulfil their potential.

We're passionate about empowering individuals and organisations to reach their full potential through innovative learning and development.

Our vision for the future is driven by a simple belief: everyone should have the chance to learn the skills that transform their lives and help them reach their full potential.

This is the world as we see it - and it’s the one that we’ll never stop working towards. It’s a world freed of skills gaps; a world defined by diverse skills, social mobility, empowered people, thriving communities, and sustainable and growing businesses.

It’s with this shared purpose - and through our scale, breadth and influence - that the Lifetime Group is in the strongest position to make this vision a reality, for the people and businesses across the UK that choose and trust us to transform their futures.

Regardless of which brand you join, you’ll become part of a thriving community of people united by a shared purpose. We have an impressive, impactful future ahead - one defined by skills transformations and making a real difference

**A diverse, inclusive and equitable workforce.**

As a group, we're committed to broadening the equity, diversity, and inclusion of our workforce and creating a sense of belonging for all. In this way we will better represent those who learn with us and our partners to greater understand and fulfil their needs.

By listening to our emerging diverse workforce, we will agree future goals and priorities as a community. This in turn will help secure a sustainable future for the Group, benefiting not just us but also our partners and those who learn with us

**This feedback is anonymous and will only be used for EDI monitoring and enhancement