Customer Assistant

7 days ago


Cannock, United Kingdom Wickes Full time

**Overview**

**Duties**
- Greet customers warmly and assist them with inquiries regarding products and services.
- Communicate effectively with customers, ensuring clarity and understanding.
- Utilise organisational skills to manage multiple tasks efficiently while maintaining high standards of service.
- Handle phone calls with professionalism, demonstrating excellent phone etiquette.
- Perform basic mathematical calculations to assist customers with transactions.
- Engage in up selling techniques to enhance customer satisfaction and increase sales opportunities.
- Maintain an organised workspace and ensure that all customer interactions are documented accurately.
- Manage time effectively to ensure all customer requests are addressed promptly.

**Qualifications**
- Strong verbal communication skills with the ability to convey information clearly.
- Excellent organisational abilities to handle various tasks.
- Proven time management skills, demonstrating the ability to prioritise tasks effectively.
- Previous experience in sales or customer service is advantageous but not essential.
- A positive attitude and willingness to learn are crucial for success in this role.

**Job Types**: Part-time, Permanent

Pay: £7.94-£11.74 per hour

**Benefits**:

- Employee discount
- Free parking
- Store discount

Work Location: In person


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