Regional Contract Manager

**Would you be interested to join a leading facilities management company with a reputation for excellence?**

Atalian Servest is currently recruiting for a Regional Contract Manager to join our passionate and driven team in Milton Keynes

**Reference: CL/VB/04-03/272/18**

**Job Title: Regional Contract Manager**

**Salary: Competitive**

**Working Hours: Monday,Tuesday,Wednesday,Thursday,Friday - 08:30 - 17:00 - 42.5 hours per week**

**Location: Milton Keynes**

**Your primary responsibilities will include**:

- Maximise the profitability of the contracts within the area of responsibility and deliver the required results.
- Lead, develop, manage to the agreed standards ensuring that the client receives services of the highest quality.
- Support the Division in the development of business strategy in line with current and emerging client needs to deliver significant business growth within the UK.
- Lead and maintain account development plans and monthly reports in line with KPI’s as well as supporting the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated.
- Responsible for the day to day delivery of services to the client in line with the consistent approach deployed.
- Client retention through pro-actively developing and building client and customer relationships.
- To implement and maintain business improvement and process improvement into all areas.
- Responsible for driving Continuous Improvement through the account.

**About You**:

- Experience of having operated successfully within an outsourced environment.
- Proven experience with integrated facilities management.
- Exceptional client relationship management skills.
- Development of commercially viable solutions based on rigorous techniques to understand client needs and price products/services accordingly.
- Strong commercial acumen, with the ability to devise and manage P&L accounts.
- Achieve set, standards and operate to performance criteria, for example, health and safety, hygiene.
- Proven financial acumen essential with commercial experience and business acumen.
- Proven track record of initiating and leading demanding business transformation programmes.
- Proven experience in developing profitable relationships with clients.
- Proven experience in identifying new business.
- Excellent communication, influencing and facilitation skills.
- High standards of numeracy and written communication.
- Proficient Computer skills (all aspects of Microsoft Office).
- Demonstrated Leadership skills - Proven record of developing and coaching high-performance teams.

**Benefits**:

- Paid Holiday.
- Employee Referral Scheme.
- Learning and development opportunities.
- Supportive working culture and future progression opportunities.
- Mobile, legal, bicycle, breakdown, and retail discounts.
- Eye test and glasses reimbursement.
- Cycle 2 work scheme.

**How to apply?**

** STRICTLY NO AGENCIES **

**Atalian Servest won the IWFM Impact Award 2021 for Diversity & Inclusion.**
- Atalian Servest are an equal opportunity employer and are proud of the diversity represented across our business.
_

The IWFM Diversity Initiative award is one of the most significant in the UK facilities management sector. Winning recognises and commends several initiatives that Atalian Servest have introduced in the last 18 months; CHROMA, Opportunity and ONE.

CHROMA is a colleague-led Diversity & Inclusion platform, comprising of three networks; LGBTQ, Physical & Mental Health and Race, Ethnicity & Faith networks. The aim of the networks, who are supported by UK & Ireland board sponsors, is to champion inclusiveness,improve company policies and governance, and to empower all colleagues to use their voice for proactive change.

Opportunity was created with one core purpose - to provide accessible and equal learning opportunities for all of our colleagues. The interactive Learner Experience Platform aims to develop our colleagues as independent, confident, and successful individuals.

Lastly, ONE is the Atalian Servest innovation challenge. Open to our 28,000 strong workforce, designed to encourage our colleagues to think outside of the box, allowing us to foster a culture of innovation and divergent thinking.

The driving force behind the Atalian Servest mission is to create social value every day, leaving a lasting impact in the communities in which we serve.