Eap Counsellor

3 days ago

Liverpool, United Kingdom Workplace Options Full time

Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million employees across 116,000 organizations and more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Workplace Options have an exciting opportunity an EAP Counsellor in Liverpool to join our counselling team. This is a full-time fully remote position. Our counselling department provides counselling services on a global scale including telephonic support, clinical case management, structured telephonic counselling and applicable resource referral.

**Shift hours - (overnight)**
- 9 pm to 7.30 am (Wed-Sat)
- 9 pm to 7.30 am (Sun-Wed)

**Responsibilities**:

- Provide telephonic counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
- Appropriately refer clients to external resources or within WPO as part of our holistic approach.
- Maintain clear clinical and task-oriented documentation in case management system.
- Possess genuine listening skills and can provide short-term clinical interventions such as CBT, Motivational Interviewing and solution-focused techniques.
- Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.
- Develop clear and concise treatment plans for clients with various session models.
- Assess clients thoroughly to ensure short-term counselling appropriate.
- Follow-through with additional tasks as identified by the clinical management team.
- Passionate about providing support to clients from anywhere in the world.
- Culturally sensitive to our clients and flexible using a telephonic interpreter as needed.
- Flexible with regards to schedule - may be required to work some shifts outside regular shift hours to support the needs of the business and client volume intervals.

**Requirements**:

- Applicants must hold a minimum of a diploma in Counselling.
- Must be accredited or working towards accreditation.
- Experience in solution focused counselling.
- Excellent IT and administration skills.
- Experience of working within a service centre environment would be advantageous.
- Experience working for an organisation with listening/counselling/support services would also be an advantage.

**Benefits**:
**What we offer**:
Competitive benefits package including Life Insurance, Permanent Health Insurance, Gym and Tuition Reimbursement, remote working.

  • Eap Counsellor

    3 days ago

    Liverpool, United Kingdom Workplace Options Full time

    Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million...

  • Face to Face Counsellor

    1 day ago

    Liverpool, United Kingdom ICAS World Full time

    Join our affiliate network as an independent contractor, supporting ICAS World EAP Clients on a referral basis in the UK and Ireland. The role of the Network Affiliate is to provide high quality counselling and therapy services utilising a solution focused, brief therapeutic approach. We have a diverse clientele with both short-term and long-term (up to 25...

  • Sales Consultant

    3 days ago

    Liverpool, United Kingdom McCarthy Stone Full time

    **About You** Are you a passionate, people-focused sales professional ready to make a real difference? At McCarthy Stone, we are offering you the opportunity to join us as a Sales Consultant a role where you will play an integral part in building vibrant, connected retirement communities in Liverpool. We are investing in what matters most: building a...

  • Clinical Exercise Physiologist

    2 weeks ago

    Liverpool, United Kingdom Liverpool John Moores University Full time

    OverviewJob Summary: The candidate will lead the development, implementation and evaluation of an LJMU based physical activity and exercise clinic for individuals with long‑term health conditions. The candidate will work closely with academics within the Research Institute for Sport and exercises sciences to deliver this student supported clinic. The...

  • Lecturer in Business Analytics

    2 weeks ago

    Liverpool, United Kingdom Liverpool John Moores University Full time

    To deliver a range of high-quality teaching materials and associated student assessment activities. Contribute to the planning, design and development of modules and programmes and curriculum changes. Establish an independent research portfolio within the parameters of the school/department research portfolio. Engage in relevant research, professional and...

  • Lecturer in Business, Trade and Commodities

    2 weeks ago

    Liverpool, United Kingdom Liverpool John Moores University Full time

    Teaching and Learning Teach as a member of a teaching team within an established programme. Identify learning needs of students and define appropriate learning objectives. Ensure that content, methods of delivery and learning materials meet defined learning objectives. May act as module leader. Produce teaching materials informed by current research and...

  • Teaching Fellow in Journalism

    2 weeks ago

    Liverpool, United Kingdom Liverpool John Moores University Full time

    To deliver a range of high-quality teaching materials and associated student assessment activities. Contribute to the planning, design and development of modules and programmes and curriculum changes. Engage in relevant scholarship, research and professional and knowledge exchange activities and have input into administrative duties. Teaching and Learning...

  • Professor of Nursing

    2 weeks ago

    Liverpool, United Kingdom Liverpool John Moores University Full time

    Overview To develop and lead world‑class research in the area of your expertise; evidenced through income generation, high‑quality publications, networking and impact. To mentor and facilitate the activity of other researchers in the School with a view to building a strong research culture. To provide strategic leadership of the PhD programmes. Core...

  • Teaching Fellow in Accounting

    2 weeks ago

    Liverpool, United Kingdom Liverpool John Moores University Full time

    To design and deliver of a range of high-quality teaching materials. Make a significant contribution to the planning, design and development of programmes and take responsibility for the management of teaching. Engage in relevant scholarship, research, and professional and knowledge exchange activities. Carry out assigned administrative tasks. Teaching and...