Clinical Administrative Officer

3 days ago

Chesterfield, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time

Clinical Administrative Officers (CAOs) provide a range of administrative support services to a group of consultant medical staff and/or other senior members of Division teams. They are expected to have advanced skills commensurate with their responsibilities. They will work substantially independently, providing support of the highest quality, and taking leadership in their professional areas.

To provide administrative services to senior clinical staff. This will include booking patients for theatre, liaising with patients on the telephone and note taking if appropriate.

To action complex instructions from consultant medical staff. To receive patient queries and communicate with patients.

To monitor outstanding results for patients and action.

To ensure compliance with 18 week RTT and chase up relevant tests.

Supportingour vision and values

**Our vision**: Exceptional patient care provided by exceptional people.

**Our mission**: To bring our people communities and partners together - providing patient care we can all be proud of. We all play a part in achieving this, by living up to the values we promise to our patients and each other. As members of staff we will always be guided by our Proud to CARE values:

- COMPASSION- treating everyone with kindness - welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values
- AMBITION- Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people’s health and wellbeing
- RESPECT- Valuing and appreciating everyone - listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits
- ENCOURAGEMENT-Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future

To provide administrative services to senior clinical staff. This will include booking patients for theatre, liaising with patients on the telephone and note taking if appropriate.

To action complex instructions from consultant medical staff. To receive patient queries and communicate with patients.

To monitor outstanding results for patients and action.

To ensure compliance with 18 week RTT and chase up relevant tests.

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