Administrator
1 week ago
As an Administrator your role will be varied with direct instruction, independent work, project work, supervised work and team work.
**Client Details**
Our client based in Brighton is one of the market leaders in it's sector and they have an exciting career opportunity for an Administrator to join their team.
**Description**
The key responsibilities of an Administrator will be;
- Manage, respond, and follow up on online chat enquires
- Process enrolments, transfers, accommodation, and insurance which are sent through partners
- Process changes to enrolments, including amending invoices and issuing refunds which are sent through
- To operate and maintain the Customer Management System (CMS)
- Liaise with the Marketing Department, the Sales Department and Head Office
- Take any additional useful actions to increase the likelihood of conversions from enquiries to bookings
- Maintain good relationships with Partners, offering quick support & assistance
- Consistently deliver outstanding customer service
- Keep the Group Admissions Supervisor, the Principals and Senior Head Office Staff informed of all important matters
**Profile**
The successful Administrator will have;
- A minimum of 3 A-Levels or equivalent
- Enthusiasm for the company and industry
- High standards of spoken and written English
- High standard of numeracy and literacy
- Excellent organisation skills - meticulous and well-organised with a proven ability to multitask
- Hardworking with excellent work ethic, the ability to prioritise work, to meet deadlines and to work as part of a team
- Good interpersonal skills
- Good ICT skills (familiar with Microsoft Office)
- Willingness to learn, able to take criticism and be self-critical
**Job Offer**
£20,000 - £22,000
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