Part-time Receptionist

The Falmouth Hotel is currently seeking a warm, friendly and efficient part-time receptionist to join our reception team.

From the moment a guest enquires about a stay, right up until they leave, the reception team are their main point of contact so a warm, welcoming and friendly disposition is a must.

This role will be on a part time basis, predominantly weekends, with shifts running between 7.00am and 11.00pm.

Experience in a similar role would be preferred, but training can be provided.

Responsibilities include:

- Providing excellent customer service by anticipating needs and exceeding expectations.
- Checking guests in/out, ensuring a smooth and seamless process.
- Room reservations and restaurant bookings
- Collaborating with other hotel departments to ensure smooth operations
- Dealing with third party booking agents
- Handling cash and card transactions
- Cashing up and balancing reception tills

**Requirements**:

- Strong organizational and multitasking abilities, with a keen attention to detail.
- Previous experience in a hospitality or customer service role is preferred
- Positive attitude and a commitment to providing outstanding service in every interaction
- Flexibility to work varied shifts, including mornings, evenings and weekends.

This is not a live in position.

**Job Type**: Part time, hourly

To apply, please submit your resume and a cover letter detailing your relevant experience and why you're the perfect fit for the role. We look forward to hearing from you.

**Job Type**: Part-time

Pay: £8.60-£11.44 per hour

Expected hours: 16 - 32 per week

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person